Troubleshoot password resets and resolve login issues promptly.
Diagnose and resolve hardware issues, including keyboards, mice, and screens.
What you must have:
Minimum of 1 year of Customer Service/Help Desk experience.
Exceptional communication skills with a strong focus on customer service.
Hands-on experience in supporting PC peripherals, such as keyboards, printers, and mice.
Proficiency in Google Suite (Gmail, Docs, Sheets, Slides) and Microsoft Office 2007 (Excel, Word, PowerPoint, Outlook).
Skills and Qualifications
Proficiency in help desk support, Windows troubleshooting, and technical support.
Strong phone and communication skills.
Energetic and driven personality, a perfect fit for our team!
Other Information:
Shift Availability: Various shifts available from Monday to Saturday, ranging from 5 am to 9 pm.
Join us in providing top-notch support to our clients and expanding your technical skills in a collaborative and exciting work environment. Apply today to embark on this rewarding career journey as a Help Desk Analyst!
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
Service Desk Analyst • Vancouver, BC
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