Product Manager - Enterprise Permit & Licencing

Competition # : 49796

Department: Cyber Security & Digital Solutions

Location: HALIFAX

Type of Employment: Term

Union Status: Exclusion - Non Union - NSPG

Closing Date: 23-Sep-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At CSDS, we prioritize people—both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.

In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.

We don’t just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians.

Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.

About Our Opportunity

The Permit & Licencing team are on a mission to redefine service delivery for Nova Scotians. Join us on this transformative journey to enhance how services are delivered, making them more user-friendly and efficient.

We're seeking a Senior Product Manager who's not just looking for a job but an opportunity to make a real difference. This role is your chance to be at the core of innovation, shaping the future of permit and licencing services in Nova Scotia. Ready to make an impact? We're excited to meet you.

Primary Accountabilities

• Develop and communicate the Product Vision & Roadmap, including Agile Team Planning, Business Partner Connects and Minister Briefings
• Define and prioritize the product backlog, ensuring alignment with program objectives
• Organize releases, epics, initiatives and user stories in Jira
• Create and refine Minimum Viable Service/Product (MVS/MVP) definitions and product measurements/KPIs
• Validate features meet the acceptance criteria and are ready for release
• Ensure that the non-functional requirements are addressed
• Coordinate production deployments
• Supports go-to-market activities, organizational change management (OCM) efforts and communications
• Drive Continuous Improvement
• Manage sustainment and support plans for products in varying stages of development
• Utilize user research to inform feature development
• Grow domain knowledge working closely with Subject Matter Experts (SMEs)
• Manage product team members, promoting a positive and inclusive environment
• Collaborate with other business partners, stakeholders and CSDS counterparts to ensure features are executed and cross team dependencies are well understood
• In collaboration with senior leaders, propose new product ideas and strategies and provide analysis to support trade-off decisions between scope and schedule
• As needed, facilitate product team agile ceremonies (scrums, sprint planning, retrospectives).
  
  

Qualifications and Experience

Must-Haves:

• A minimum of undergraduate university degree in a relevant field or demonstrated equivalent work experience
• Several years of experience working in relevant fields
• Demonstrate analytical and strategic mindset that can translate to building new digital services and technologies
• Proven success delivering in a fast-paced and dynamic environment
• Ability to lead and motivate teams to work towards a common goal
• Excellent written, oral communications and presentation skills, with a proven track record of effective interpersonal interactions.
• Strong organizational and facilitation skills, capable of working independently and as part of a team.
• Precise attention to detail.
• Proficient with Microsoft Office suite, including Word, Excel, PowerPoint and Outlook (or equivalent).
  
  

Nice-to-Haves:

• Prior experience managing public resources and familiarity with government practices.
• Demonstrated experience in supporting government transformation initiatives, showcasing an ability to navigate and contribute to significant changes.
• People management experience, especially leading teams in a unionized environment, is considered an asset.
• Delivery and/or project management experience.
• UI, UX and design experience.
  
  

We will assess the above qualifications and experience using tools such as assessments, presentations, interviews, reference checks, etc.

Equivalency

An equivalent combination of training and experience may also be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day
• May be required to work overtime on occasion
  
  

Additional Information

This is a full-time, TERM employment opportunity with anticipated end date of March 31, 2028.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A dynamic, client-focused office environment where service excellence and teamwork are our focus.
  
  

Pay Grade: EC 12

Salary Range: $3,929.22 - $4,911.52 Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at competitions@novascotia.ca.

Current government employees may access this posting through the link below:

PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.