Senior Business Analyst / Change Management Analyst
Job Title: Senior Business Analyst / Change Management Analyst
Client: Government of Alberta – Jobs, Economy, Trade and Immigration
Location: Edmonton, Alberta – 10405 Jasper Avenue
Work Arrangement: Primarily 100% onsite; occasional remote work may be permitted with notice
Contract: Approximately 891.75 hours
Hours: 36.25 hours/week, 7.25 hours/day
Positions: 2
Alberta Residency: Required for the contract
Estimated Interview Dates: September 21–25, 2026 (onsite)
Role Summary
Senior Business and Change Management Analyst responsible for business analysis (60%) and change management (40%), supporting complex IT initiatives from planning through implementation and stabilization.
Key Responsibilities
- Lead business analysis and project delivery activities.
- Conduct discovery sessions, interviews, workshops, and requirements gathering.
- Develop business cases, process maps, user stories, use cases, and project documentation.
- Analyze and improve business processes.
- Support application development, testing, implementation, and maintenance.
- Facilitate UAT, business readiness, and implementation activities.
- Develop and execute change management strategies and plans.
- Conduct stakeholder analysis and change impact assessments.
- Develop communications, engagement, resistance management, coaching, and training plans.
- Monitor adoption, utilization, readiness, and organizational change.
- Support project governance, risk/issue management, and continuous improvement.
- Present recommendations, options, roadmaps, governance materials, briefing notes, and business cases to senior leadership.
Requirements
Mandatory Qualifications
- University degree in Business Administration, Commerce, Public Administration, Organizational Development, Change Management, Information Systems, or related discipline.
- 4+ years of progressively responsible experience in business analysis, change management, project delivery, or process improvement.
- Certified Business Analyst (IIBA) or equivalent.
- Certified Change Management Professional, such as ACMP, Prosci, CMI, or APMG.
Key Mandatory Experience
Candidates must demonstrate 5+ years of experience in:
- Integrated plans, portfolio/project reporting, and executive reporting.
- Strategy execution involving technology, processes, organizational design, and IT operations.
- Project management.
- Project documentation and governance.
- Stakeholder collaboration and engagement.
- Agile, Waterfall, Scrum, Kanban, or other SDLC methodologies.
- Cross-functional teams and detailed requirements.
- Senior leadership, project scope, goals, roadmaps, governance, briefing notes, and business cases.
- Project governance, change management, and communications.
Nice-to-Have
- PMP certification
- Certified Scrum Master (CSM)
- Clinical application/data integration experience.
- Change Manager experience on large, complex custom software projects.
- Complex IT systems, multiple data sources, web services, and legacy systems.
- Strong business analysis and analytical problem-solving experience.
- Prosci ADKAR, ACMP, Kotter, or equivalent methodology.
- Value Stream Mapping and process re-engineering.
- Public-sector experience.
Important: Resume must clearly show where each required experience was gained, with dates in MMM/YYYY–MMM/YYYY format. Three references are required, with the most recent first.