Talent.com
Zendesk
Senior Staff Data ScientistZendesk • Montreal, Canada
Senior Staff Data Scientist

Senior Staff Data Scientist

Zendesk • Montreal, Canada
3 days ago
Job type
  • Full-time
  • Remote
Job description

Job Description

About the Position

As a Staff Data Scientist at Zendesk, you will be joining the AI Security team and be responsible for envisioning and developing machine learning and AI approaches that help us understand and identify anomalous activity and AI Security risks. The role involves collaboration with Security Engineers, Software Engineers, ML researchers, and product teams to share actionable insights and models that can be used to keep Zendesk's customers safe and prevent product abuse.

Key Responsibilities

  • Run and develop our AI Security evaluation platform to test Zendesk AI features.
  • Analyze large volumes of behavioral and user interaction data to identify patterns of abuse, and automatize methodology.
  • Develop viable detection models and techniques using offline data that can inform and guide engineering implementation in production
  • Improve detection accuracy for existing spam detection projects while minimizing false positives
  • Collaborate with cross-functional teams to implement prevention strategies based on data insights
  • Know the latest trends in AI Security
  • Mentor and provide technical leadership on projects
  • Collaborate with our Security and Product teams on emerging data challenges and provide data science expertise

Required Qualifications

  • Advanced degree in Computer Science, Statistics, Applied Mathematics, or related quantitative field, or equivalent practical experience
  • 5+ years of experience applying ML/AI in areas such as fraud detection, anomaly detection, or security
  • Strong programming skills in SQL and Python, with proficiency in data processing frameworks
  • Fluency in AI-assisted programming (e.g., Claude Code, Cursor AI) and other AI tools to accelerate workflows.
  • Experience with a variety of Statistical, ML, data mining, and time series techniques, including strong experience with the specificities of anomaly detection techniques and their statistical properties (e.g., knowing how to deal with unbalanced datasets, sparsity)
  • Experience working with large datasets and distributed computing environments (e.g., Spark, Snowflake)
  • Strong communication skills with ability to translate complex technical concepts to non-technical collaborators

Preferred Qualifications

  • Proven track record implementing anomaly detection or AI Security evaluation systems at scale.
  • Experience with AI Red Teaming tools.
  • Knowledge of cybersecurity concepts and common attack vectors.
  • Experience with ML model monitoring, maintenance in production, and customer impact of guardrails and firewall models.

Create a job alert for this search

Senior Staff Data Scientist • Montreal, Canada

Similar jobs

Senior Scientist, Analytical Development

ReplimuneMontreal
Full-time

Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because.At Replimu... Show more

 • Promoted

Staff Data Scientist — AI/ML Lead & Production Deployment

UKGMontreal (administrative region), QC, CA
Full-time

A technology company in Montreal is seeking a Data Scientist with expertise in AI and machine learning.You will lead data-driven projects, analyze vast datasets to drive business value, and establi... Show more

 • Promoted

Data Scientist | $120/hr Remote

Crossing HurdlesMontreal (administrative region), QC, CA
Remote
Full-time

Data Scientist | $120/hr Remote.Direct message the job poster from Crossing Hurdles.At Crossing Hurdles, we work as a referral partner.We refer candidates to our partner that collaborates with worl... Show more

 • Promoted

Senior Data Scientist (Hybrid)

National BankMontreal, Quebec
Full-time +2

Business intelligence and data.A career as a Senior Data scientist in the Data Valorisation and Analytics team at National Bank means serving as a Data Science Specialist.This position allows you t... Show more

Senior AI Lead: Databricks

AccentureMontreal (administrative region), QC, CA
Full-time

We are: The Advanced Technology Centers (ATCs) are the engine for reinvention in our clients’ transformation journey.Powered by more than 255,000 people across 24 countries, ATCs provide our client... Show more

 • Promoted

Senior Member of Technical Staff, Synthetic Data

CohereMontréal, Montreal (administrative region), Canada
Full-time

Member of Technical Staff, Synthetic Data.Be among the first 25 applicants.Our mission is to scale intelligence to serve humanity.We’re training and deploying frontier models for developers and ent... Show more

 • Promoted

Data Scientist

Princeton IT Services, IncMontreal (administrative region), QC, CA
Full-time

Get AI-powered advice on this job and more exclusive features.The primary focus of this role will be to understand the information needs for the business and to provide timely accurate, congruent a... Show more

 • Promoted

Pfizer Data Science Senior Leader

Pfizer Inc.Montreal
Full-time

Take the reins as a Senior Leader in Data Science at Pfizer, focusing on medical and channel analytics.Spearhead strategic initiatives, support team growth, and innovate analytical practices.This p... Show more

 • Promoted

Senior Developer Specializing in Big Data and Innovation

Triton DigitalMontreal (administrative region), QC, CA
Full-time

Join a vibrant, Agile team as a Senior Developer focused on driving innovation with Big Data technologies.Utilize your expertise in Spark and data pipeline development in a fully remote setting.Thi... Show more

 • Promoted

Senior Data Scientist, Growth - Remote - US & Canada

JobgetherMontreal (administrative region), QC, CA
Remote
Full-time

Senior Data Scientist, Growth - Remote - US & Canada.Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities th... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausRawdon, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Senior Data Scientist

PolicyMeMontreal (administrative region), QC, CA
Full-time

We’re on a mission to modernize insurance - making it simpler, more accessible, and customer-first.The insurance industry is a $1T market that’s remained largely untouched by the digital revolution... Show more

 • Promoted

Senior Data Scientist: Forecasting & Optimization (Remote)

Accurant InternationalMontreal (administrative region), QC, CA
Remote
Full-time

A leading energy solutions firm is looking for a Senior Data Scientist to drive forecasting and optimization efforts within their platform.This remote position in Canada involves designing and depl... Show more

 • Promoted

Senior Data Scientist - Optimization

Tiger AnalyticsMontreal (administrative region), QC, CA
Full-time

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally.We develop bespoke solutions powered by data and technology for sev... Show more