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J M Group Inc
Sr Support Engineer – Observability / SREJ M Group Inc • Montreal, QC, Canada
Sr Support Engineer – Observability / SRE

Sr Support Engineer – Observability / SRE

J M Group Inc • Montreal, QC, Canada
9 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

We are seeking a Senior Support Engineer with strong expertise in Observability, SRE, DevOps, Azure AKS, and Terraform to design resilient systems, improve application visibility, troubleshoot complex production incidents, and drive operational excellence.

Required Skills:

  • Observability / SRE / DevOps
  • Dynatrace, ELK, Splunk & PagerDuty
  • Terraform / Infrastructure as Code (IaC)
  • Azure Kubernetes Service (AKS)
  • Azure SQL MI, Redis, Functions & Event Grid
  • Distributed Tracing, Metrics & Log Aggregation
  • Node.js & .NET Microservices
  • Event-Driven Architecture
  • SLI/SLO, Correlation IDs & Reliability Engineering
  • Production Troubleshooting & Root Cause Analysis
  • PagerDuty & ServiceNow
  • Incident, Problem & Change Management
  • CI/CD & Operational Automation
  • Blameless Postmortems & Chaos Engineering
  • Strong Communication & Technical Leadership
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Sr Support Engineer – Observability / SRE • Montreal, QC, Canada

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