Office Manager / Administrator

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

OFFICE MANAGER / ADMINISTRATOR
Burlington, Ontario | Full-Time | Monday-Friday | 100% On-Site | This is an on-site position. Remote or hybrid work is not available.
Salary: $55,000 - $65,000 per year

About Us

We are a growing Quick Service Restaurant (QSR) organization with 300+ employees across multiple restaurant locations, with continued expansion ahead. We are looking for an organized, detail-oriented and hands-on Office Manager / Administrator to join our team and play an important role in supporting the day-to-day administration, accounting and payroll functions of our growing business.

This is an in-office position based in Burlington, Ontario, Monday to Friday. The successful candidate will be comfortable working in a fast-paced, growing environment and managing multiple priorities with accuracy and discretion.

The Role

As our Office Manager / Administrator, you will provide administrative and financial support across our growing restaurant operation. This is an excellent opportunity for someone who enjoys being hands-on, takes ownership of their work, and wants to grow with an expanding company.

Key Responsibilities

• Manage day-to-day office administration and general office operations

• Process and coordinate payroll for employees across multiple restaurant locations

• Maintain accurate employee, payroll and administrative records

• Assist with accounts payable, accounts receivable, invoicing and general bookkeeping

• Process and reconcile invoices, receipts, payments and expenses

• Assist with bank reconciliations and other accounting-related tasks

• Maintain organized financial and administrative documentation

• Prepare, maintain and update reports and spreadsheets using Microsoft Excel

• Track expenses, sales and other financial information as required

• Assist with month-end reporting and financial administration

• Work with restaurant managers and ownership/management to collect and verify information

• Support scheduling, documentation and other administrative requirements

• Liaise with external accountants, payroll providers, vendors and other business partners as required

• Maintain confidentiality of payroll, employee and financial information

• Identify opportunities to improve administrative and accounting processes as the company continues to grow

• Provide general administrative support to management and the restaurant operations team

What We're Looking For

• 3+ years of relevant experience in office administration, bookkeeping, accounting administration or a similar role

• Strong Microsoft Excel skills — comfortable with formulas, spreadsheets, sorting/filtering, reporting and data organization

• Familiarity with QuickBooks and general accounting/bookkeeping processes

• Hands-on experience with payroll processing

• Experience with accounts payable and/or accounts receivable

• Strong understanding of basic bookkeeping and accounting principles

• Excellent organizational and time-management skills

• High attention to detail and accuracy

• Strong written and verbal communication skills

• Ability to work independently and take ownership of responsibilities

• Comfortable working in a fast-paced, multi-location QSR/restaurant environment

• Restaurant, hospitality, retail or multi-location business experience is considered an asset

What We Offer

• Opportunity to join a growing multi-location QSR organization

• Full-time, permanent position

• Monday to Friday, in-office in Burlington

• Opportunity for professional growth as the company continues to expand

Compensation

Salary: $55,000 - $65,000 per year, based on experience and qualifications.

Location & Schedule

Burlington, Ontario
Full-time | 100% On-Site | Monday to Friday | This is an on-site position. Remote or hybrid work is not available.

How to Apply

Please submit your resume. We thank all applicants for their interest.

Equal Opportunity Employer

We are committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request throughout the recruitment and selection process. We welcome applications from qualified candidates of all backgrounds and experiences.

Vacancy: This posting is for one existing vacancy.

AI Screening Disclosure: We use artificial intelligence in our recruitment process to screen, assess or select applicants.

Payroll & Office Admin Experience (3+ Years) * Proficient with Microsoft Excel * Experience with QuickBooks * 5 days/week in person (Burlington) * Accounts Payable & Receivable, Bookkeeping, Accounting Administration (3+ Years Experience) * Demonstrated experience processing and reconciling invoices and vendor statements (3+ Years experience) * Strong written and verbal communication skills * Ability to work independently