IT Coordinator Project Intern

ventureLAB is seeking an IT Coordinator Project Intern to lead a time-bound digital infrastructure initiative within our high-growth hardware and software innovation hub.

Working under the guidance of the IT lead , the intern will focus on a defined 16-week roadmap to optimize internal IT workflows, streamline device management, and enhance technical support for both internal staff and hardware incubator members.

This is an ideal opportunity for a tech-savvy student or early-career professional looking to gain hands-on experience in enterprise IT operations, systems administration, and technical support within Canada’s premier innovation ecosystem.

Project Scope & Key Deliverables The intern will be responsible for the following milestones during their term: Systems & Device Audit: Conduct a comprehensive audit of internal hardware, software licenses, and cloud assets (Google Workspace, Microsoft 365, and specialized tools) to create an updated IT asset inventory.

Helpdesk & Workflow Automation: Streamline day-to-day IT support ticketing processes, identifying repetitive technical issues and building automated self-service guides for staff and founder members.

Onboarding & Offboarding Infrastructure: Refine and document technical onboarding/offboarding workflows, ensuring seamless provision of hardware, access credentials, and security permissions.

Network & Space Support: Assist with the maintenance and troubleshooting of network connectivity, audio/visual setup, and workstation technical readiness within the Innovation Space Centre (ISC).

Cybersecurity & Best Practices: Research and draft internal IT security documentation and best-practice guides to ensure compliance and data protection across all digital touchpoints.

• Qualifications & Skills Technical Foundation: Practical knowledge of hardware troubleshooting, network fundamentals (Wi-Fi, LAN, VPN), enterprise cloud administration (Google Workspace and Microsoft 365), knowledge of Windows, macOS, ChromeOS, and Linux.

Analytical Mindset: Strong problem-solving abilities with a structured approach to diagnosing technical issues and documenting solutions.

Organizational Agility: Excellent time-management skills with the ability to manage multiple technical priorities and meet project milestones under minimal supervision.

Service Mentality: Clear, empathetic written and verbal communication skills to support non-technical users and collaborate effectively across teams.

Ecosystem Interest: A strong interest in hardware technology, IT operations, and the Canadian startup ecosystem.

Project Terms & Support Project Duration: 16 weeks.

Hours: 35 hours per week.

Compensation & Support: To mitigate personal financial impact for those commuting to or working alongside the ventureLAB team in Markham, all participants qualify for a Monthly Travel and Meal Allowance of up to $1,000.00, issued through semi-monthly reimbursements of up to $500.00.

Work Model: Onsite (Markham, Ontario), 5 days a week. How to Apply & Accessibility Interested candidates should submit their resume and a brief note explaining why their technical problem-solving skills make them the right fit for this IT project to hr@venturelab.ca .

Human-Centric Review: We value the human touch.

ventureLAB does not use AI for screening or reviewing candidate applications.

Every submission is reviewed directly by a member of our team.

Accommodations (AODA): ventureLAB is committed to an inclusive and barrier-free recruitment process.

If you require any accommodations during the application or interview stage, as per the Accessibility for Ontarians with Disabilities Act (AODA) , please let us know in your application or contact us directly.

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