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Lead development and implementation of facility service request, work order, and asset management processes.
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Recruit, hire, train, and develop facilities project management staff to support long-term site services needs.
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Develop operational readiness plans for building services, grounds maintenance, and facility support functions.
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Establish and manage service contracts for janitorial, landscaping, pest control, waste management, and other site support services.
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Manage vendor performance, KPIs, contract compliance, and service quality.
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Coordinate facility support requirements during construction, startup, and operational readiness activities.
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Support semiconductor tool installation planning and coordination with construction, facilities, manufacturing, and equipment teams.
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Coordinate utility outages, access requirements, logistics planning, and contractor activities supporting tool installation.
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Lead development of facility operational procedures, standards, and service level expectations.
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Support turnover, commissioning, startup, and occupancy readiness activities.
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Track project schedules, budgets, risks, and action items for assigned programs and initiatives.
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Facilitate cross-functional coordination between Facilities, Manufacturing, EHS, Security, IT, HR, and external partners.
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Identify opportunities to improve operational efficiency, service delivery, reliability, and customer satisfaction.
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Support space planning, office moves, site logistics, and campus operational needs as required.
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Develop reporting metrics and dashboards for service performance, vendor management, and operational readiness.
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Bachelor's degree in Engineering, Construction Management, Facilities Management, Business, or related field.
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5+ years of experience in facilities management, project management, construction, semiconductor operations, or related industries.
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Experience supporting facility startup, operational readiness, or large capital projects.
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Experience managing service providers, contractors, and vendor performance programs.
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Knowledge of facility operations, maintenance programs, and building support services.
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Strong project management, organizational, and stakeholder management skills.
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Ability to manage multiple projects and priorities in a fast-paced environment.
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Proficiency with CMMS, service request systems, Microsoft Office, and project management tools.