Operations Online Superuser

Operations Online Superuser

Location: Wilton Grove Road, London, ON
Job Type: Full-Time
Posting Date: September 8, | Application Deadline: September 15,
Shift Details: [5 Days per week] | Core shift times: 7am – 3:30pm
-LDN-51

Reason for vacancy: [Incremental Headcount] About Us
We’re a carbon-neutral food company on a mission to Raise the Good in Food—through better nutrition, safer workplaces, humane animal care, and sustainability efforts that protect our planet. We also work to reduce food insecurity in Canada. Join us and help build a better future.

Position Summary
The Operations Superuser is responsible for building, maintaining, sharing, and sustaining knowledge of London Poultry’s Online operations equipment
Key Responsibilities

• Serve as the Subject Matter Expert (SME) for Online Operations Equipment
• Develop and maintain a comprehensive understanding of Online Operations systems, including Rapids, Robot Graders, Foodmate equipment, Tavil packaging systems, automation controls, conveyors, and associated support equipment.
• Partner Closely with Automation and Maintenance Teams
• Lead Equipment Training and Knowledge Transfer
• Support Troubleshooting and Breakdown Recovery
• Drive Equipment Reliability and Performance
• Validate System Performance Following Maintenance Activities
• Develop and Assess Operator Competency
• Act as the Central Knowledge Resource Between Shifts
• Support Continuous Improvement Projects
• Promote Safety, Food Safety, and Compliance
• Maintain Equipment Documentation

What’s in it for you?

• $27-$32 per hour (based on progression, experience, skills and other organizational requirements)
• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing.
• Defined Contribution Pension Plan with company matching

Qualifications

• Minimum 2 years of experience in a Live Poultry facility
• Proficient use of technology including tablets
• Strong understanding of automation and machine logic
• Highly motivated
• Strong communication skills

Apply Now:
Submit your resume via:
Online portal:
Disclaimer: AI will not be used in any part of the recruitment process (screening, assessment, or selection).