Benefits:
Office Coordinator – Customer Service & Scheduling
Handyman Connection – Victoria, BC
$26–$28/hour, based on experience
Handyman Connection Victoria is looking for an organized, personable, tech-comfortable Office Coordinator to keep our clients, contractors and daily workflow moving smoothly.
This role blends customer service, scheduling, administration and follow-up. You'll communicate with clients, coordinate with contractors, manage job information and make sure the right details reach the right people at the right time.
This is not a call-centre or data-entry role — it's a hands-on office position for someone who enjoys variety, likes helping people, and can juggle day-to-day tasks while keeping the bigger picture in view. Construction experience isn't required, but you must be comfortable working with people, learning software, keeping accurate records and following tasks through to completion.
What You'll Do
What We're Looking For
Experience in construction, home services, scheduling or dispatch is an asset, not required.
Technology Matters
Strong computer literacy is essential — job-management/CRM software, email, calendars, spreadsheets, cloud documents and multiple systems throughout the day.
AI experience is an asset — and we mean more than using ChatGPT or Claude as a search engine. We're interested in candidates who've used AI or other tech to improve a process, build a useful tool or template, organize information, solve a problem or cut down repetitive work.
The Right Person
Organized without being rigid, professional without being cold, friendly without avoiding accountability. Clients feel looked after when they speak with you; contractors want to work with you because you're helpful, respectful and reliable. When something doesn't look right, you investigate rather than assume someone else will handle it. You won't know everything on day one — we expect you to ask questions, learn how our business works, and grow into understanding how a job moves through our whole system.
Location: Esquimalt, Victoria, BC
Position: Full-time
Schedule: Monday–Friday, 8:30 am–4:00 pm
Compensation: $26–$28/hour, based on experience
Benefits: Company benefits after 90-day probation
To Apply
Submit your résumé and answer: Tell us about one practical way you've used technology or AI to improve a process, solve a problem or save time. We're not looking for the most technical answer — we want to understand how you think, learn and solve problems.
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