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Qualico Canada
Home Quality Assurance Supervisor, Sterling HomesQualico Canada • Calgary, AB, CA
Home Quality Assurance Supervisor, Sterling Homes

Home Quality Assurance Supervisor, Sterling Homes

Qualico Canada • Calgary, AB, CA
20 hours ago
Job type
  • Full-time
Job description

Job Overview

Reporting to the Construction Manager, as the Home Quality Assurance Supervisor, you will oversee daily Quality Control operations and Walkthrough Orientations. You will also develop, monitor and manage quality control processes to ensure homes are delivered to Sterling Homes’ quality standards while acting as a key point of contact between homeowners and the Construction Team.

Your day-to-day responsibilities will include:

  • Reviewing and becoming familiar with the homes you will oversee.
  • Conducting Quality Control Inspections prior to insulation and Walkthrough Orientation.
  • Conducting Walkthrough Orientations and preparing deficiency lists before and during homeowner orientations.
  • Identifying critical control points and preventive measures to support the design and implementation of Quality Control plans.
  • Interpreting construction drawings, interior design specifications and shop drawings to support quality outcomes.
  • Collaborating with site staff, trades and production teams to review inspection results, develop corrective actions and resolve deficiencies.
  • Coordinating the quality assurance program with construction, warranty and design departments.
  • Evaluating existing procedures and conducting internal audits to ensure quality standards are effectively implemented.
  • Compiling, analyzing and summarizing industry trends, past processes, corrective actions and re-validations to prepare quality documentation and reports.
  • Responding to homeowner enquiries with a focus on the customer experience.

As our ideal candidate, you are…

  • A strong communicator; you clearly express your thoughts in conversation and in written communication.
  • A creative thinker; you identify new ideas, techniques and opportunities to improve performance and productivity.
  • A leader; you develop and improve the skills of others through effective coaching and guidance.
  • A creative problem solver; you think outside the box for solutions without fear of failure.

Essential Requirements

  • High School Diploma, or equivalent.
  • Minimum 5 years of Site Supervision or Field experience in the residential construction industry; or minimum 3 years of Quality Assurance experience in the residential construction industry.
  • Knowledge of building codes and requirements, as well as varying techniques for different construction procedures.
  • Valid driver’s licence and access to a reliable vehicle.
  • Satisfactory verification of criminal record check.
  • Proficient in Microsoft Office programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint), Site Docs and BuildPro.

What We Value

  • Creating trusting and successful working relationships.
  • Setting clear, measurable and achievable goals.
  • Cooperating with team members in an open, positive and respectful manner.
  • Taking responsibility for the outcomes of decisions and actions.
  • Consistently meeting customer expectations.
  • Staying current on technical job skills.

Working Conditions

You primarily work on site during regular business hours. Work will have exposure to noise from equipment/machinery and occupational hazards as well as dealing with inclement weather and dust. Travel to the regional office or other site locations is required. Overtime may occasionally be required.

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Home Quality Assurance Supervisor, Sterling Homes • Calgary, AB, CA

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