Support planning and execution of user migration activities across impacted business units
Identify, validate, and maintain migration inventories, user tracking lists, and readiness assessments
Coordinate with project teams to understand migration waves, dependencies, and business impacts
Help users understand how tenant migration affects their access to Microsoft Copilot, AI platform services, Copilot Studio agents, SharePoint sites, and Microsoft 365 services
Support pre-migration, migration, and post-migration activities to ensure minimal disruption
Track risks, issues, and user concerns, escalating where appropriate
AI Platform & Copilot Adoption
Serve as the primary point of contact for user questions related to Microsoft Copilot, Copilot Studio, AI agents, Cowork, and enterprise AI services
Educate users on changes to licensing, access, entitlements, AI platform capabilities, and credit consumption resulting from tenant migration
Assist users with recreating, reconfiguring, and validating AI agents as required
Troubleshoot user issues and coordinate with technical teams for advanced support needs
Support onboarding, adoption, and user enablement activities across the organization
Develop and maintain FAQs, guides, and support materials
SharePoint & Collaboration Enablement
Assist users with SharePoint migration preparation activities
Support temporary movement and organization of SharePoint content where necessary
Help identify content cleanup opportunities and support remediation efforts
Answer user questions regarding SharePoint, Teams, OneDrive, permissions, and collaboration services
Support business users in maintaining access to critical information and services throughout migration
Change Management & User Engagement
Partner with Change Management leads to develop communications, training materials, job aids, and adoption content
Facilitate office hours, workshops, one-on-one support sessions, and stakeholder engagement activities
Proactively communicate upcoming changes, required actions, and important migration milestones
Gather feedback and identify opportunities to improve the overall user experience
Act as a trusted advisor and advocate for impacted employees throughout the program
Stakeholder Coordination
Work closely with the Lead, AI & Data Management & Delivery and Nexus project leadership
Coordinate with Digital, Infrastructure, Security, Collaboration Services, and business stakeholders
Provide regular status updates and adoption insights to program leadership
Maintain issue, risk, and action item tracking related to user adoption and migration readiness
What you must have:
3+ years of experience in technology adoption, business analysis, digital workplace support, change management, or a related field
Experience supporting large-scale business or technology transformation initiatives
Strong customer service and stakeholder engagement skills
Experience working directly with business users across multiple organizational levels
Experience creating user communications, training content, and support materials
Technical Knowledge
Working knowledge of Microsoft Copilot and Microsoft 365 services
Understanding of SharePoint Online, Teams, OneDrive, and collaboration technologies
Familiarity with Copilot Studio agents, AI assistants, or similar digital workplace technologies
Basic understanding of tenant migration concepts, user provisioning, licensing, and access management
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
AI Adoption Analyst • Calgary, Alberta
A tech-driven company is looking for an AI Lead in Canada to spearhead AI integration across teams.The ideal candidate will have expertise in AI technologies and a track record of implementing AI s... Show more
A leading AI research organization is seeking quality assurance analysts for an innovative project focused on AI agents.Ideal for individuals with strong analytical skills and attention to detail, ... Show more
A leading AI solutions company is looking for an expert to design and evaluate test scenarios for AI agents.The ideal candidate will have a Bachelor's or Master's degree in a relevant field, experi... Show more
Champion AI integration and developer experience as a Developer Advocate in a hybrid capacity.Drive community building and promote responsible AI practices across the organization.In this pivotal r... Show more
A client in the Fintech space is looking for a Lead Architect to evolve their core technology architecture across cloud infrastructure, distributed systems, data platforms, and AI-enabled systems.T... Show more
Welcome to TELUS Digital — where innovation drives impact at a global scale.As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunicat... Show more
A leading tax preparation firm in Calgary seeks a Data Architect to drive data transformation and support business modernization.You'll develop a strategic data roadmap, optimize data management, a... Show more
A global IT solutions provider is searching for skilled Applied AI Research Scientists to contribute to AI system evaluations.Candidates should hold an MS or Ph.The role involves designing rigorous... Show more
A leading AI technology company in Canada is seeking an AI Agent Engineer to develop and deploy intelligent AI agents.The ideal candidate will have a strong background in software development and A... Show more
A tech company specializing in AI is seeking an AI Trainer based in Canada.The role involves improving large language models through RLHF-style evaluations, prompt evaluation, and data labeling.Can... Show more
A leading staffing agency in Canada is seeking an experienced AI professional to shape enterprise-grade AI solutions within a dynamic industrial environment.This role involves building AI-enabled s... Show more
AI Innovation Specialist – Consultant.AI‑driven enhancements across a variety of business workflows.Use/configure tools such as ChatGPT, Claude, Gemini, LLM sandboxes.Apply prompt engineering, work... Show more
A global technology enterprise in Fredericton is seeking an experienced AI Team Manager to lead and grow a team focused on delivering scalable AI capabilities.This role combines technical leadershi... Show more
Senior Technical Manager – Applied Agentic AI Systems.Be among the first 25 applicants.Be the hands‑on leader shaping the next generation of intelligent, agentic AI products in the Public Sector.Yo... Show more
A leading technology firm is seeking a Computer Science Expert to join as a Freelance Data Partner.This remote role involves developing complex question-and-answer pairs in your area of expertise a... Show more
A dynamic consulting firm in Canada is seeking an experienced AI Innovation Specialist – Consultant to support AI enablement initiatives.This role involves configuring AI tools, building prototypes... Show more
Putting people first, every day.BDO is a firm built on a foundation of positive relationships with our people and clients.Our professionals provide exceptional service and advice that clients can t... Show more
A leading eCommerce brand is looking for a Senior CRO Manager in Toronto to drive on-site conversion optimization.This role requires expertise in analytics and A/B testing, with the goal of enhanci... Show more
Strong written and verbal English communication skills required .Must be legally entitled to work in Canada and able to travel to the U.This is an exciting opportunity for an experienced AI profess... Show more
A tech-driven company is seeking an AI Operations Lead to spearhead internal AI transformation.This remote-first role focuses on enhancing workflows with AI while fostering a community-oriented env... Show more
