SAP Delivery Lead (Utilities) Role Overview
We are seeking an experienced SAP Delivery Lead (Utilities) with SAP S/4HANA programs to lead SAP delivery for key Utilities clients while driving business growth and expanding SAP engagements.
This role combines delivery leadership, client relationship management, and business development, with a strong focus on SAP S/4HANA programs.
Key Responsibilities
Lead end-to-end SAP delivery across Utilities accounts, ensuring quality, governance, and successful project execution.
Drive business growth by achieving booking, revenue, and profitability targets through account expansion.
Manage change orders, negotiate commercial terms, and engage with senior client executives on strategic SAP initiatives.
Collaborate with sales, client partners, and solution teams to develop tailored SAP solutions and identify new opportunities.
Act as the executive escalation point for client issues, ensuring high customer satisfaction.
Build and maintain strong relationships with C-level and VP-level stakeholders to support long-term partnerships.
Lead large cross-functional teams and drive delivery excellence across SAP programs.
Required Skills & Experience
10+ years of experience leading SAP delivery within the Utilities sector or similar industries.
Strong expertise in SAP S/4HANA (Private & Public/Cloud) and multiple SAP functional domains.
Proven experience managing large SAP transformation programs and global delivery teams.
10+ years of experience selling and delivering complex SAP services for Tier 1 or Tier 2 global service providers.
Demonstrated success in upselling SAP services across application management, cloud, testing, and modernization.
Excellent commercial, negotiation, stakeholder management, and leadership skills.
Ideal Candidate
A strategic SAP leader with a strong blend of delivery management, client engagement, and business development, capable of growing large SAP accounts while delivering successful S/4HANA transformation programs in the Utilities sector.
SAP Delivery Lead (Utilities) • Toronto, ON, Canada
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