Sr. Application Support / Systems Engineer - GCP

We are seeking a highly accomplished Senior Application Support / Systems Engineer - GCP for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier application reliability, cloud systems engineering, and incident response capacity, specializing in maintaining application health, configuring advanced observability solutions, and managing production environments.

As a senior systems engineer, you will bridge the gap between software development, cloud infrastructure, and operational reliability. Operating within a hybrid work model in Toronto, you will monitor distributed systems, configure real-time alerting, troubleshoot performance and latency bottlenecks, and manage Kubernetes-based microservices architectures. This position demands a technical systems authority with deep Google Cloud Platform (GCP) expertise, strong CI/CD experience, and a proven track record of maintaining high availability across high-volume production platforms.

Location: Toronto, ON

Assignment Type: Hybrid (3 days per week onsite, with occasional local client visits)

Contract Duration: 6-month contract

Advantages
Advanced Cloud Stack: Direct hands-on engineering across Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE).

Enterprise Observability: Implement and manage robust monitoring frameworks using Grafana, Prometheus, Datadog, and Dynatrace.

Production Operations: Take ownership of critical incident management, distributed tracing, and high-volume platform availability.

Balanced Hybrid Model: Enjoy a flexible work arrangement combining collaborative onsite teamwork in Toronto with remote flexibility.

Responsibilities
Monitor, maintain, and optimize application health and performance across cloud-native, distributed systems.

Configure, refine, and manage enterprise observability, alerting, and telemetry frameworks to detect and prevent system anomalies.

Lead production incident management, triaging complex technical issues, performing root-cause analysis, and implementing long-term remediation.

Troubleshoot performance, latency, and scalability bottlenecks across microservices architectures and containerized applications.

Deploy, maintain, and support Kubernetes-based environments (GKE) to ensure application resilience and continuous uptime.

Support continuous integration and continuous deployment (CI/CD) pipelines utilizing Jenkins for seamless production releases.

Utilize distributed tracing and log analytics platforms to monitor application transactions and system dependencies.

Collaborate closely with cross-functional engineering, infrastructure, and development teams to drive operational readiness and reliability best practices.

Maintain comprehensive technical documentation, operational runbooks, and incident post-mortem reports.

Qualifications
Core Technical & Systems Engineering Requirements
Cloud Platform Mastery: Strong, mandatory hands-on systems engineering experience with Google Cloud Platform (GCP).

Kubernetes Orchestration: Direct experience managing, supporting, and troubleshooting containerized environments using Kubernetes / GKE.

Observability & Telemetry Tooling: Extensive experience configuring and managing monitoring tools such as Grafana, Prometheus, Datadog, Dynatrace, or Splunk.

CI/CD & Deployment Experience: Practical experience with production deployment processes and continuous delivery pipelines using Jenkins.

Production Incident Management: Proven track record in production support, distributed tracing, incident triage, and latency troubleshooting across complex enterprise applications.

Preferred Experience & Assets
Retail / eCommerce Context: Prior experience supporting large-scale, high-traffic retail or eCommerce platforms is a strong asset.

Microservices Architecture: In-depth understanding of distributed microservices design principles and cloud networking.

Soft Skills & Delivery Attributes
Analytical Troubleshooting: Superior problem-solving capabilities to diagnose and resolve complex distributed system failures under pressure.

Communication & Collaboration: Strong verbal and written communication skills to interact effectively across engineering leads, technical teams, and external partners.

Summary
If you're interested in the "Senior Application Support / Systems Engineer - GCP" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.