What you will be doing:
Analyze Windows 11 workstations experiencing inconsistent or degraded performance.
Compare machines and configurations to identify why one endpoint may perform better or worse than another.
Perform hands-on troubleshooting and root-cause analysis of endpoint performance issues.
Investigate potential issues related to user profiles, Windows 10/11 upgrades, software installations, configuration, imaging, and hardware.
Determine whether issues can be resolved through configuration/software remediation or require re-imaging.
Test and validate findings rather than relying on assumptions or anecdotal feedback.
Document findings and present clear, factual recommendations to the technical team.
Potentially assist with related endpoint, SharePoint, or data-centre decommission activities as needed.
What you must have:
Strong hands-on experience supporting and troubleshooting Windows 10/11 environments.
Senior-level desktop support / Tier 2–3 troubleshooting background.
Strong understanding of Windows profiles, imaging/re-imaging, OS upgrades, software installations, and endpoint configuration.
Experience diagnosing performance issues and identifying root cause, rather than simply resolving individual support tickets.
Comfortable physically working with and testing endpoint devices onsite.
Ability to independently investigate an issue without being given the expected answer.
Strong analytical mindset — able to gather evidence, compare results, and draw empirical conclusions.
Excellent communication skills with the ability to clearly explain technical findings.
Experience with workstation upgrades, deployments, imaging, or migration projects would be particularly valuable.
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
Desktop Performance Analyst • Edmonton, Alberta
At BairesDev®, we've been leading the way in technology projects for over 15 years.We deliver cutting‑edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our div... Show more
Join a forward-thinking company as a Senior Business Analyst, where your expertise will drive impactful projects from inception to completion.This role involves participating in all phases of the p... Show more
Insight Global is looking for a Fraud Analyst to join a large banking client on a 6-month contract fully remote across Canada working EST hours.The successful candidate will join a team of fraud an... Show more
For our employees, our promise is that Super.We are more than a fast‑paced, high‑growth tech company; we care about our people and take career progression seriously.This is your career and our aim ... Show more
Lead the charge as a Senior Business Systems Analyst.Focus on maintaining core system stability while identifying innovative automation opportunities that drive efficiency and reduce risk.This cruc... Show more
Bilingual Technical Support Analyst (French/English).Bilingual Technical Support Analyst (French/English).Technical Bilingual (French/English) Support Analyst – Level 1/2.You will be working in a s... Show more
This is a temporary 18-month contract, full-time role with the potential for extension at the end of the contract.There will be an occasional need for evening & weekend work.Travel is not regular, ... Show more
A financial services company is seeking a Pre Trade Support Analyst to provide support to traders on interest rate swap desks remotely from Canada.The ideal candidate will have a degree in Market F... Show more
A technology solutions company is seeking a Bilingual Technical Support Analyst (French/English) to provide first and second-level support to internal users.Candidates should have 3+ years in IT su... Show more
Get AI-powered advice on this job and more exclusive features.This range is provided by Insight Global.Your actual pay will be based on your skills and experience — talk with your recruiter to lear... Show more
On behalf of our government client, we are looking for an Application Analyst – Junior to join their team.Reporting to the Manager, Content and Collaboration Services (CCS), the Application Analyst... Show more
A provincial organization in Canada is seeking a skilled ITSM Analyst to manage Change and Release Management programs.The role includes reviewing documentation, developing reports using Power BI, ... Show more
Plan, implement, and support Cisco Secure Workload infrastructure.Design and implement Zero Trust architecture principles.Deploy and manage Zero Trust Network Access (ZTNA) solutions.Implement micr... Show more
A technology consulting firm is seeking a Performance Test Analyst in Toronto for a 6-month contract opportunity.This remote role requires 4–5 years of experience in performance testing and experti... Show more
Senior Recruitment Associate @ Synechron.Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Synechron.At Synechron, we believe in the power of digital ... Show more
As aSenior Analystin theCredit Risk Analyticsteam at National Bank, you’llberesponsible for the IFRS-9 reporting and analytics, as well as IFRS-9 and stress testing model development and performanc... Show more
Implementation Specialist / Business Analyst.Implementation Specialist / Business Analyst.Implementation Specialist / Business Analyst.Implementation Specialist / Business Analyst.Implementation Sp... Show more
Senior Technology Operations Analyst (AMS EC SuccessFactors).EY Managed Services transforms and manages business capabilities across organizations, converting data into strategic assets and turning... Show more
The Card Operations Team at OFX is responsible for delivering a seamless, secure and scalable card services experience for our clients globally.As a Card Operations and Services Analyst, you will s... Show more
A consulting firm specializing in IT solutions seeks a mid-senior level Business Analyst to translate business needs into technical requirements.The ideal candidate has at least 5 years of experien... Show more
){kind=logo}
