Talent.com
Blue Mantis
EUX Engineer -Montreal Canada - RemoteBlue Mantis • Montreal, Quebec, CA
EUX Engineer -Montreal Canada - Remote

EUX Engineer -Montreal Canada - Remote

Blue Mantis • Montreal, Quebec, CA
1 day ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Description

Blue Mantis is looking to add another member to our growing team. This is an exciting position that is fast paced, requires proficient troubleshooting skills, and candidates must have excellent customer service skills and patience. As an IT Technician you will be responsible to provide support to various Blue Mantis clients remotely.


Key Responsibilities

  • Troubleshoot hardware/software issues on Windows client operating systems, MAC, as well as Microsoft server operating systems.
  • Manage help desk requests submitted by phone, email, or chat. Document all support requests and resolutions in a ticketing system.
  • Manage complex projects including on-prem to cloud conversions (Exchange to O365, server virtualization and migration to the cloud, etc)
  • Have a reliable vehicle to travel to customer locations to resolve requests that require an onsite visit. Mileage reimbursement will be provided.
  • Generate Certificate Signing Requests (CSRs) and private keys securely as well as installation and configuration on web servers like IIS


Skills, Knowledge and Expertise

  • 3-5 years of IT experience working remotely or onsite supporting end users.
  • Related industry certifications preferred (A+, MCSE, MCSA, MCITP, CCNA, etc)
  • Supporting HP, Dell, Intel, or Lenovo client and server hardware
  • Supporting Windows operating systems such as Windows 10/11 and server operating systems ranging from 2012 to 2022
  • Virtualization technology including Hyper-V and VMWare ESXI Virtual Servers.
  • Strong knowledge of Active Directory, Group Policies, DNS, DHCP
  • Network systems knowledge including switch management (variety of hardware vendors), VLANs, routing, firewall support including WatchGuard, SonicWALL, Cisco, and Fortinet FortiGate Firewalls.
  • Microsoft 365 Administration
  • Wireless experience managing and supporting autonomous and managed access points.
  • Minimum of 1 year of experience in a customer service or office support role.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.

Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Blue Mantis is a leading strategic digital technology services provider with a 30+ year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud. Headquartered in Portsmouth, New Hampshire, the company provides digital technology services and strategic guidance to ensure clients quickly adapt and grow through automation and innovation. Blue Mantis partners with more than 1,200 leading mid-market and enterprise organizations in a multitude of vertical industries and is backed by leading private equity firm Recognize.


Create a job alert for this search

EUX Engineer -Montreal Canada - Remote • Montreal, Quebec, CA

Similar jobs

Sales Engineer- Montreal (m/f/d)

Nordex SEMontreal, Montreal (administrative region), CA
Full-time

Select how often (in days) to receive an alert:.Do you want to be part of an agile team where colleagueship truly matters?.As a global company, we interact with a variety of people and cultures.Int... Show more

 • Promoted

Sales Engineer - Eastern Canada

TrellixMontreal (administrative region), QC, CA
Full-time

Trellix is a global company redefining the future of cybersecurity.Our comprehensive, open, and native cybersecurity platform empowers over 50,000 business and government customers with responsibly... Show more

 • Promoted

Senior iOS Engineer — Shape a Global Reading App (Remote)

Clutch CanadaMontreal (administrative region), QC, CA
Remote
Full-time

A fast-growing tech company is seeking a Senior iOS Engineer to lead key product decisions and actively ship production code for their iOS app.This role requires expertise in Swift and SwiftUI, wit... Show more

 • Promoted

Senior MEAN Stack Engineer — Remote Property Tech

Smart WorkingMontreal (administrative region), QC, CA
Remote
Full-time

A global technology firm seeks a Remote Sr.Full Stack Developer to enhance a property management platform.The role demands proficiency in Angular 16+, Node.TypeScript, alongside a solid grasp of RE... Show more

 • Promoted

Software Engineering Leader (Airline Operations Product Implementation)

K&K Global Talent Solutions INC.montreal, montreal (administrative region), Canada
Full-time

Software Engineering Leader (Airline Operations Product Implementation).Dallas, TX/ Montreal, CA (Hybrid 2-3 days a week) |.Experienced and visionary Manager to lead our team of delivery profession... Show more

 • Promoted

DevOps Engineer - AWS, CI/CD & Reliability Focus

NewtonMontreal (administrative region), QC, CA
Full-time

A leading cryptocurrency firm in Canada is seeking a DevOps Engineer to improve CI/CD workflows and manage infrastructure.The ideal candidate will have experience with AWS, automation, and operatio... Show more

 • Promoted

Remote Platform Engineer — Cloud & Kubernetes Ops

PlanetMontreal (administrative region), QC, CA
Remote
Full-time

A leading global space and data company is seeking a Software Engineer in Platform Operations.This full-time remote role prioritizes building and operating cloud infrastructure supporting engineeri... Show more

 • Promoted

Remote Senior iOS Engineer – Commerce & Payments

Apex SystemsMontreal (administrative region), QC, CA
Remote
Temporary

A leading technology staffing firm is seeking a skilled Senior iOS Engineer to join their Commerce Experience team in Toronto.The ideal candidate will have a strong background in Swift and proven e... Show more

 • Promoted

Remote Full-Stack Engineer for TravelTech (Montreal)

PlusgradeMontreal, Montreal (administrative region), CA
Remote
Full-time

A technology company in Montreal is seeking an experienced intermediate Software Developer to join their team.The role involves fullstack development with a strong emphasis on both frontend (React ... Show more

 • Promoted

AI Full-Stack Engineer — Remote or Montréal

P2PMontreal (administrative region), QC, CA
Remote
Full-time

A diversified trading firm in Montreal seeks an AI Full Stack Software Developer to join its AI and Multi Asset Systematic Strategies team.The role involves building AI and ML-powered tools, design... Show more

 • Promoted

Senior iOS Engineer - Commerce Experience

Apex SystemsMontreal (administrative region), QC, CA
Full-time

Senior IOS Engineer – Commerce Experience.Toronto, ON (Remote only available).Commerce Experience (Payments, Loyalty, Coupons).It is best to apply via the medium on which you are seeing this postin... Show more

 • Promoted

Remote Software Engineering Manager — Lead Crypto Projects

Toparomontreal, montreal (administrative region), Canada
Remote
Full-time

A forward-thinking, remote-first company in Montreal is seeking a Software Engineering Manager to lead their engineering team in revolutionizing the crypto space with their cutting-edge SaaS soluti... Show more

 • Promoted

Engineering Manager, MAAS Platform — Remote

CanonicalMontreal (administrative region), QC, CA
Remote
Full-time

A leading open source software provider is seeking an Engineering Manager to expand its MAAS team.This position involves leading a distributed team of engineers, developing talent through coaching,... Show more

 • Promoted

Forward Deployed Engineer

Basetenmontreal (administrative region), qc, Canada
Full-time

Baseten powers mission‑critical inference for the world’s most dynamic AI companies, such as Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer.By uniting applied AI research, flexible ... Show more

 • Promoted

Forward Deployed Engineer (FDE)

CoveoMontreal (administrative region), QC, CA
Full-time

Push the boundaries of what Coveo can do, one solution at a time.How do you turn ambitious use cases into real, working solutions that prove their value fast? As a Forward Deployed Engineer, you br... Show more

 • Promoted

iOS Engineer - Build Transparent News Discovery

CloudDevsMontreal (administrative region), QC, CA
Full-time

A forward-thinking news platform is hiring an iOS Engineer to enhance how users engage with the news.You will be responsible for developing features, optimizing the app's performance, and collabora... Show more

 • Promoted

Senior DevOps Engineer - AWS (Remote)

LumenaltaMontreal (administrative region), QC, CA
Remote
Full-time

At Lumenalta, we create impactful software solutions that drive innovation and transform businesses.Since 2000, we’ve partnered with visionary leaders to build cutting‑edge tech, solve complex chal... Show more

 • Promoted

Sr Cloud Platform Engineer Montréal, Quebec, Canada

Hasbro, Inc.Montreal (administrative region), QC, CA
Full-time

We’re looking for curious adventurers ready to find their party, fueled by imaginationand driveto build what’s never been built before.At Hasbro and Wizards of the Coast, you’ll collaborate with pa... Show more

 • Promoted

UX Engineer: Firefly AI & Prompt Tech (Remote Canada)

Atimi SoftwareMontreal (administrative region), QC, CA
Remote
Full-time

A software solutions company is seeking a UX Engineer to work fully remote from Canada.The ideal candidate will have extensive experience with Web Technologies and Graphics Design, and specific exp... Show more

 • Promoted

Lead AWS Cloud DevOps Engineer (Remote - Namer)

JobgetherMontreal (administrative region), QC, CA
Remote
Full-time

Lead AWS Cloud DevOps Engineer.Location: North America (Remote).As a Lead AWS Cloud DevOps Engineer, you will oversee and build cloud infrastructure that powers mission‑critical platforms, ensuring... Show more