Notice & Marketing Manager

Job Type: Permanent
Work Model: Hybrid
Reference code: 134014
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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What will your typical day look like?

Campaign Planning & Execution

• Develop and lead the delivery of class action notice plans, working with Claims’ administration teams and external parties
  • Oversee campaign messaging, assets, web development, printing & mailing, and email communications
  • Having a thorough understanding of the project’s Settlement Agreement is a requirement so it can be translated into easy-to-understand messaging
• Lead and monitor workload, timelines, and costs to ensure work is delivered on time, on budget, and in line with agreed objectives
• Lead and track schedules, milestones, dependencies, and delivery risks to ensure accurate and timely outcomes
• Lead and translate program goals into actionable plans with clear milestones and success measures
• Lead and coordinate cross-functional teams to ensure alignment / resolve blockers and ensure seamless campaign planning and execution.

Digital and Traditional Marketing

• Lead digital advertising campaigns end-to-end, from budgeting to strategy to campaign management and reporting
• Develop strategies for using traditional advertising (i.e., television, radio and print) and work with media buy contacts to get the ads into market
• Work with and support our in-house design team and vendors to create compelling and action-oriented ads for all media
• Use data and analysis to support operational decisions and continuous improvement

Team Collaboration & Leadership

• Lead, manage and support team members by setting clear expectations, monitoring workloads, and enabling effective delivery
• Foster collaboration, accountability, and professional development within teams

About the team

Deloitte Claims is a fast-growing team within our Risk, Regulatory & Forensics practice. We manage class action settlements of all sizes across both private and public sectors.

The Communications and Noticing team within Claims includes experienced communicators, marketers and designers who use traditional and non-traditional strategies to help ensure the greatest number of class members receive the information they need to participate in a settlement. We partner with litigators, in-house counsel, and courts from early case planning through final resolution, delivering expert guidance and operational precision at every stage.

On any given day, we work on multiple noticing strategies, constantly adapting to the needs of our audiences. We’re the first team of its kind at Deloitte, and we’re growing.

Enough about us, let’s talk about you

Education & Experience

• Bachelor’s degree in Communications or Marketing; or a Bachelor’s degree in a related field with a post-graduate certificate or degree in Communications or Marketing
• Seven or more years of experience in corporate communications or marketing agency
  • At least two years of experience leading teams and/or workstreams, including people management and operational strategy
• Highly organized with strong attention to detail and the ability to manage multiple projects and priorities
• Advanced social media skills is a plus
• Proven ability to thrive in fast-paced, collaborative environments
• Detail‑oriented, proactive, and outcomes‑focused, with a strong sense of ownership for delivery quality and execution
• Bonus: Proficiency in French is preferred but not a requirement

Total Rewards

The salary range for this position is $86,000 - $144,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.