As a Warehouse Operations Supervisor at Kuehne+Nagel, you’ll oversee critical pharmaceutical warehousing operations with precision and care. From managing temperature-sensitive inventory to ensuring compliance with strict regulatory standards, your leadership directly supports the safe and timely delivery of medications. You’ll guide your team to uphold the highest standards of quality and efficiency—because in this environment, every detail matters. At Kuehne+Nagel, your work doesn’t just move boxes—it helps protect patient health and supports the well-being of communities everywhere.
In this role, you will lead a team and have general responsibility for coordinating daily warehouse activities to ensure the full and efficient operation of your assigned area.
How you create impact
Coordinate daily operations to ensure alignment with operational plans, priorities, and schedules.
Monitor shift performance, including throughput, service levels, quality, backlog management, start-up activities, and shift handovers.
Serve as the primary Kuehne+Nagel contact for 4PL shift and area leads.
Ensure appropriate staffing, skill coverage, and adherence to established processes and procedures.
Address execution issues and escalate operational risks or performance concerns as required; promote compliance with Kuehne+Nagel safety, quality, and environmental standards.
Monitor safe work practices and address unsafe conditions or behaviors to maintain a compliant workplace. Identify and resolve operational issues affecting service, productivity, or quality.
Support root cause analysis and ensure timely communication and escalation of service-impacting concerns.; track and validate operational KPIs and shift performance metrics.
Participate in daily meetings, shift handovers, and operational huddles.
Maintain accurate documentation and provide clear feedback on performance, issues, and follow-up actions.
High school diploma or equivalent
2+ years in a supervisory role
2+ years of experience in warehouse or logistics operations. Proficiency in French and English (English-speaking clients)
Experience working in outsourced, managed‑services, or contract logistics environments.
Solid understanding of warehouse processes and operational KPIs.
Ability to coordinate work and drive outcomes without direct authority.
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer great compensation and medical/dental benefits packages, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-onsite
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Warehouse Operations Supervisor • Montréal, QC, CA
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