Job Description
| IBM Sterling File Gateway (SFG) - Engineer Location: Scarborough, Ontario We are seeking a Senior Software Engineer with strong expertise in IBM Sterling File Gateway (SFG), Global Mailbox, and Connect:Direct to support critical enterprise file transfer platforms that enable payment processing, client onboarding, and secure data exchange across a global ecosystem. The successful candidate will be responsible for designing, developing, supporting, and enhancing secure managed file transfer solutions while ensuring high availability, resiliency, and operational excellence. Key Responsibilities • Design, develop, and support solutions using IBM Sterling File Gateway (SFG), Global Mailbox, and IBM Connect:Direct. • Configure and maintain SFG routing rules, code lists, business processes, partner profiles, and file transfer workflows. • Support secure file exchanges for ACH, EFT, wire payments, treasury, cash management, and other banking services. • Onboard internal and external partners, including setup of certificates, encryption keys, communication protocols, and connectivity testing. • Troubleshoot and resolve production issues related to file transfers, duplicate processing, routing failures, and partner connectivity. • Perform application maintenance activities, upgrades, patching, and environment health checks. • Monitor platform performance and availability using IBM Control Center and enterprise monitoring tools. • Implement and maintain file encryption, decryption, and secure transmission standards. • Collaborate with business, operations, infrastructure, security, and application teams to deliver secure and reliable solutions. • Participate in production support, incident management, root cause analysis, and recovery activities. • Create and maintain technical documentation, support procedures, and operational runbooks. • Mentor junior engineers and provide technical leadership across Sterling platform initiatives. Required Qualifications • 4+ years of hands-on experience with: • IBM Sterling File Gateway (SFG) • IBM Global Mailbox • IBM Connect:Direct • IBM Control Center • SFG Routing Rules • Code Lists • Business Processes • Partner Management • Experience with SFTP, AS2, MQ, HTTP/S, and Connect:Direct. • Experience with partner onboarding and certificate management. • Strong knowledge of: • SSL/TLS • PGP Encryption • Secure Key Management • Secure File Transmission • Excellent analytical, problem-solving, and communication skills. • Experience working in Agile delivery environments. Preferred Qualifications • Experience supporting payment platforms, ACH, EFT, wire payments, or treasury management solutions. • Knowledge of banking and financial services integrations. • Experience with IBM Sterling Secure Proxy. • Experience with cloud platforms such as Azure or AWS. • Understanding of DevOps practices, CI/CD pipelines, and infrastructure automation. • Experience supporting highly available and disaster recovery-enabled Sterling environments. • Knowledge of ISO 20022 and payment messaging standards. Technical Skills • IBM Sterling File Gateway (SFG) • IBM Global Mailbox • IBM Connect:Direct • IBM Control Center • Sterling Secure Proxy • SFTP • AS2 • HTTP/S • MQ • Connect:Direct • PGP Encryption • SSL/TLS • Certificate Management • Public Key Infrastructure (PKI) • Azure • AWS |
IBM Sterling File Gateway Engineer - banking payments, MFT • Scarborough, ON, ca
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