Food Service Supervisor

In 1964, the first Tim Hortons® restaurant opened in Hamilton, Ontario. Since then, Canadians have been coming back for Tim Hortons’ iconic Original Blend coffee, Double-Double™ coffees, donuts, and Timbits®. Over the last 55 years, Tim Hortons has become part of everyday life in Canada and is known for serving the country’s favourite coffee. Tim Hortons is Canada’s largest quick-service restaurant chain, with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons offers guests hot and cold specialty beverages, including lattes, cappuccinos, espressos, teas, and our famous Iced Capps®, along with delicious breakfast items, sandwiches, wraps, soups, and more. By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee, and that if so, any hiring decisions will be made by the franchisee. Accommodations are available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

We provide our Food Service Supervisors (Floor Leaders and Production Leaders) with the personal opportunities they desire. Whether you’re looking for a job with room to advance into management, working toward Permanent Residency, or simply want to lead a team and serve guests with pride, we want to hear from you!

Our management philosophy is simple: we treat our team the way we want them to treat our guests. That’s what makes our culture truly supportive, fun, open, and inclusive.

Your energy and passion for leadership and guest service make you a standout Supervisor in this fast-paced environment. You’ll also bring the ability to multitask and communicate clearly with your fellow team members. Our restaurant is located at the corner of Dorval and Speers in Oakville. As a Food Service Supervisor, your responsibilities will include food preparation, greeting and serving guests, baking and cooking in the kitchen, inventory management, process logging, and managing equipment.

We offer full, paid training to help you become certified in Food Safety and First Aid. While previous experience as a Supervisor, Baker, or Team Member at Tim Hortons is an asset, it isn’t required. We will provide training for candidates who demonstrate the right attitude and abilities to start as a Team Member and then move into a Supervisor role.

If you want to feel connected to a team, make new friends, and be passionate about making a difference in your community, this Tim Hortons is the place for you. We greet and welcome guests with hospitality—sometimes you’ll be the first person they see when they start their day. We make a difference in the communities we serve through programs like Smile Cookies, Tim Hortons Foundation Camps, Timbits Youth Sports programs, and more.

Shift Availability: We offer schedules to fit your needs. Our restaurant is open to guests every day from 6:00 AM to 11:00 PM. We are now accepting resumes from candidates available for Day Shifts (starting between 5:30 AM and 7:00 AM), and Afternoon Shifts (starting between 1:00 PM and 2:30 PM), on weekdays and weekends.

As part of our team, we offer:

· Incentive and recognition programs

· Health benefits

· Team Tim Hortons Scholarship Program (we’ve had 3 $1000 winners from this location in the last 3 years!)

· Advancement opportunities

· Community involvement

· Comprehensive paid training

· And more!

What we are looking for:

· Passion for creating exceptional guest experiences

· Positive, friendly attitude

· Willingness to learn

· A strong work ethic and commitment to your team

· Enjoyment of multitasking in a dynamic, fast-paced environment

· Strong attention to detail and accuracy

· Reliability, flexibility, and the ability to work flexible hours (and lift up to 25 pounds)

Recruitment Process

Artificial intelligence (AI) may be used to assist in screening and assessing applicants during our recruitment process. All hiring decisions are made by our restaurant management team.

Existing Vacancy

This posting is for an existing vacancy.

We are committed to providing an inclusive workplace. Accommodations are available throughout the recruitment process upon request.

Reliable transportation * Preferred: 1 year customer service experience * Preferred: 1 year cash handling experience * Exceptional customer service skills * High energy and passion for providing a great guest experience * Able to work in a fast-paced environment * Skilled at multitasking * Clear communication and teamwork skills