Gas Bar Attendant - Erickson Gas Bar

Key Responsibilities:

• Provide exceptional customer service by assisting customers with fueling, cleaning vehicle windows, responding to inquiries, promoting products and services, and processing transactions accurately. Collaborate respectfully with Team Members to support a positive work environment and deliver a World Class Customer Experience.
• Service customer vehicles by fueling vehicles, checking oil and washer fluid levels with customer permission, maintaining window wash stations, and ensuring customers receive prompt and courteous service.
• Stock, organize, merchandise, and maintain retail products; ensure merchandise is properly faced, priced, signed, and presented according to Heritage Co-op Brand Standards; remain informed of promotions, updates, and bulletins.
• Maintain cleanliness of the sales floor, gas bar, car wash, washrooms, exterior forecourt, and backroom areas; dispose of garbage and debris; perform general housekeeping duties including cleaning spills, sweeping, shoveling, and seasonal maintenance activities.
• Perform safety and environmental inspections; assist with opening and closing procedures including propane dispensing operations, air hose setup and storage, window washing stations, propane tank readings, and cardlock pump readings; follow all safety, WHMIS, TDG, occupational health and safety, asset protection, and security procedures.
• Operate the Point of Sale system and accurately process cash, debit, credit, and other payment methods while following established cash handling procedures.

Education and Experience:

• Completion of high school, preferred.
• Previous customer service experience is considered an asset.
• Retail, convenience store, gas bar, or cash-handling experience is considered an asset.
• Ability to work independently and as part of a team.
• Effective verbal and written communication skills.
• Demonstrated commitment to providing exceptional customer service.
• Propane certification is considered an asset and may be required.
• WHMIS and TDG training are considered assets.
• Commitment to ongoing learning and development within the retail industry.
• Ability to work in varying and extreme weather conditions.
• Prolonged standing, walking, bending, lifting, carrying, reaching, and repetitive movements.
• Regular handling of fuel, propane, merchandise, cleaning supplies, and equipment.
• Required use of all senses and adherence to safety, environmental, and customer service standards.

Competencies:

• Customer Focus: Provides exceptional customer service and builds positive customer relationships.
• Communicates Effectively: Shares information clearly, listens actively, and adapts communication style to diverse audiences.
• Collaborates: Works effectively with Team Members and contributes to shared goals and operational success.
• Values Differences: Demonstrates respect for diverse backgrounds, perspectives, and experiences.
• Drives Results: Completes assigned tasks efficiently, meets deadlines, maintains quality standards, and contributes to department success.
• Safety Awareness: Demonstrates commitment to workplace safety, environmental compliance, and safe operating practices.
• Accountability: Takes responsibility for work quality, accuracy, and adherence to company procedures and standards.
• Adaptability: Adjusts effectively to changing priorities, customer needs, and weather conditions.

What we offer:

• A competitive Compensation and Benefit Package: Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental and an employer-contributed pension plan, matched at 6% of salary.
• Inclusive Work Environment: