Role Name: Production Support Engineer (Deposit Systems)
Location: Montreal, QC
JOB DESCRIPTION:
Experience ( to years)
Position Overview:
We are seeking a Senior COBOL / Production Support Engineer to maintain and optimize our core client deposit platform (Depo). This role balances hands-on system enhancements with critical production support, including managing nightly batch processing and resolving application incidents.
The ideal candidate possesses strong legacy system expertise in COBOL, Control-M enterprise job scheduling, and Linux shell scripting / OpenVMS DCL. Because this role supports a core deposit platform, a solid foundational understanding of banking and accounting principles is essential for validating interest calculations, account balances, and financial statements.
Technical Skills & Requirements:
COBOL Programming: Intermediate to advanced proficiency in writing, optimizing, and debugging COBOL code.
Scripting Capabilities: Advanced Linux shell scripting and environment automation skills; experience with OpenVMS DCL is highly preferred.
Job Scheduling: Hands-on operational experience managing and troubleshooting enterprise batch windows using Control-M (or a comparable scheduler).
Database Skills: Intermediate to advanced knowledge of Oracle PL/SQL, database schemas, and SQL query construction.
Domain Knowledge & Experience:
Banking & Accounting: Foundational knowledge of basic banking and accounting principles (, debits/credits, general ledger postings, interest accruals, and transaction balances).
Operating Systems: Direct experience working within Linux/Unix production environments; experience with the OpenVMS operating system is a strong asset.
SDLC & Process Tools: Proven familiarity with standard Software Development Life Cycle (SDLC) methodologies, change control procedures, and daily operational proficiency with Jira.
Key Jobs & Responsibilities:
Production Support & Batch Monitoring: Provide comprehensive production support for the Depo platform. Support the nightly batch schedule on an on-call rotation basis using Control-M.
Incident Resolution & Troubleshooting: Investigate, diagnose, and resolve technical issues, failed batch jobs, and processing anomalies occurring in the batch.
User Support & Data Extraction: Address user inquiries regarding application functionality, including account and interest statements. Extract data on balances, accounts, and transactions.
Engineering & Enhancements: Design and develop system enhancements, ad hoc requests, and robust environment scripts using Linux shell and OpenVMS DCL.
Analysis & Documentation: Perform analysis for system upgrades. Provide development/testing estimates, and author technical design specifications and application documentation.
Testing & Release Coordination: Execute integrated testing with related applications. Create and manage formal change requests (CR) following corporate SDLC guidelines.
Process & Compliance: Maintain real-time task tracking in Jira. Provide daily updates to management. Adhere strictly to institutional client policies and mandatory training timelines.
Production Support Engineer (Deposit Systems) • Montreal, QC
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