Area Manager - Kitchen Supply/Housewares

Description

• Lead the overall performance of three retail locations across the Vancouver market
• Act as Store Manager for one location while maintaining effective oversight of the other two stores
• Drive sales, profitability, conversion and key retail performance indicators
• Coach, develop and support store leadership teams to strengthen performance and succession
• Build a culture of accountability, engagement, product knowledge and exceptional customer service
• Establish clear priorities and ensure consistent execution across all locations
• Review store results and identify opportunities to improve sales, productivity, staffing and operational performance
• Maintain a regular presence in each location and provide hands-on leadership where additional support is required
• Recruit, onboard and develop high-performing retail talent
• Support scheduling, labour management and workforce planning across the market
• Ensure strong standards in merchandising, visual presentation, inventory management and store operations
• Build a team that can confidently educate customers on cookware, knives, kitchen tools and related products
• Partner with senior leadership on business planning, promotional initiatives and market opportunities
• Ensure company policies, health and safety requirements and loss prevention standards are consistently followed
• Deliver a customer experience that reflects the quality, expertise and heritage of the brand

Requirements

• Proven retail leadership experience with responsibility for multiple locations or a high-volume store environment
• Strong track record of driving sales and improving business performance
• Experience coaching and developing Store Managers, Assistant Managers and frontline teams
• Comfortable balancing multi-unit leadership with direct responsibility for one store
• Strong understanding of retail KPIs, labour management, inventory and store operations
• Experience in kitchenware, housewares, home, specialty retail or another product-led retail environment is an asset
• Strong appreciation for product knowledge and consultative customer service
• Commercially minded with the ability to identify opportunities and turn them into action
• Strong communication, organization and problem-solving skills
• Able to build credibility quickly and lead through clear expectations, coaching and follow-through
• Customer-focused with high standards for service, presentation and execution
• Flexible to travel regularly between three Vancouver-area locations

Corporate Culture

• Join an established international brand with a strong reputation for quality and craftsmanship
• Lead three Vancouver-area retail locations with meaningful ownership of the market
• Remain hands-on with customers and teams while building broader multi-unit leadership experience
• Work within a product category that combines culinary expertise, premium retail and customer education
• Develop teams, improve performance and make a visible impact across the business