Client Service Representative (Medical Administration) Location: Toronto ProResp (Sheppard/Weston) Full-time Permanent Role (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) Salaried position: Starting around $24 - $26 / hour. We are recruiting to fill an existing vacancy for a Client Service Representative (CSR).
CSRs at ProResp play an essential administrative role ensuring the success of community respiratory care.
We are looking for an addition to our CSR team.
You will interact directly with our patients as you coordinate and schedule our services in the community.
The CSR’s are also responsible for office administration, billing, account reconciliation, and inventory management.
ProResp is at the forefront of technology in the ongoing real-time management of patient files and referral processes utilizing both mobile and desktop CRM applications. We promote a safe, inclusive, socially responsible environment where you will work collaboratively as part of a diverse team passionate about helping people breathe.
What We Offer: Full time, reliable employment with consistent office hours 3 weeks paid vacation to start Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more Paid sick days and annual wellness/floater day Annual incentive payment pro-gram Company growth incentive program Providing a voice in employee surveys and open-door dialogue Annual performance and salary reviews Challenging careers that impact patient care and the opportunity to learn constantly A positive, ethical and socially inclusive work environment that is supportive of professional development Your Responsibilities: Intake of new patients and maintenance of electronic patient records Provide high quality customer service both in-person and on the phone in a fast-paced environment with multiple priorities and competing demands.
First point of contact for service requests; liaise between patients and staff providing services in community: appointments and scheduling, products, and general information.
Process referrals, orders, and triage priorities as appropriate Resolve customer concerns with empathy and compassion while adhering to established procedures.
Process client purchases and complete necessary invoicing, control accounts receivable Maintain inventory of in-stock respiratory products and equipment, office supplies, perform daily receiving and participate in regular inventory counts Role Requirements: You must have 3+ years’ experience in a front-line administrative support role.
Strong skills in general office procedures such as electronic and paper patient records/file management, accounts receivable, invoicing, and inventory management English communication skills, situational sensitivity with patients, families, and referral sources Demonstrated self-management and self-motivation skills, with the ability to work independently as well as part of a team Medical terminology experience/education is an asset.
Education: High School required.
Post-secondary education preferred.
ProResp Inc.
is an equal opportunity employer.
We will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.
Should any applicant require accommodation or interview processes, please contact Human Resources at 519-686-2615.
This is a current and available opportunity with a growing, highly reputable organization.
To learn more about our company please visit our website at www.proresp.com.
Powered by JazzHR
Client Service Representative - Medical Administration • Toronto, ON, CA
As an award-winning company, PFSL/ Primerica Inc.Wall Street Concepts to Main Street Families.Since our founding on February 10th, 1977, we have been committed to serving middle-income families acr... Show more
You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.Current work authorization for Canada is required for all openings.Processing Representative (Con... Show more
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital.With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princ... Show more
Felix is a North American-based talent and organizational advisor with over 30 years of successful client engagements.Felix offers a partnership with a team of thought leaders who deliver integrate... Show more
Under the responsibility of the Assistant Director, Administration and Service, the Administration and Service Agent will be the primary contact for plan sponsors and members supporting the day-to-... Show more
We deliver quality mental health and addictions services that promote recovery and health, and end stigma.Responsive to the needs of our clients, their families, and our communities.Respectful in h... Show more
A financial services institution in Toronto seeks a Senior Customer Engagement Specialist to support reverse mortgage applicants through various stages of the funding process.Candidates should have... Show more
Elevate your career as a Remote Client Service Representative.Provide exceptional customer service while assisting clients with their needs from home.In this exciting position, you will work closel... Show more
Step into leadership at Citco as an Assistant Vice President in AML/CDD, where you will oversee a dedicated team.Engage clients through effective reporting and compliance strategies.In this critica... Show more
Are you passionate about success? We’re scaling rapidly and we need best-in-class talent.At Manrkē, business and tax professionals from around the world are empowering clients to become financial c... Show more
A leading financial services firm in Toronto seeks a dedicated individual for a customer service role.Responsibilities include supervising client workflows, coordinating processes, and ensuring tim... Show more
PBY Capital was founded in 2020 to serve the specific needs of family offices, institutional clients, and other sophisticated investors.PBY provides access to a select group of investment strategie... Show more
Ready to take your career to the next level? Invest in yourself!.MSP Corp is a dynamic and evolving organization.Our team is energetic and multidisciplinary, performing at the highest levels.We thr... Show more
Supports FME Canada’s mission, vision, core values and customer service philosophy.Adheres to the FME Canada Compliance Program, including following all regulatory and division/company policy requi... Show more
As a Senior Client Representative, you will be supporting the Entitlement Services Support team (ESS) which resides in the Client Management group of RBC Investor Services (IS).The Client Service R... Show more
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company.Bayshore HealthCare is proud to showcase its achievement as ... Show more
Begin your journey with Foresters Financial as a Bilingual Client Support Representative.This hybrid role focuses on delivering exceptional service in both English and French while managing inbound... Show more
As an employee of Cardinal Point Capital Management ULC, this position is centered on ensuring customer satisfaction, providing customer support, effective communication, utilizing analytical skill... Show more
Become a Clinical Pharmacist with Oak Valley Health, providing vital pharmacy services at Markham Stouffville and Uxbridge Hospitals.Engage in medication management while working with an interdisci... Show more
At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to gro... Show more
