Campaign Auditor – SFMC (2+ years) to validate automated customer journeys using Salesforce
- Full-time
Our financial services client is seeking a Campaign Auditor – SFMC (2+ years) to validate automated customer journeys using Salesforce Marketing Cloud and Data Cloud
Join a marketing organization delivering high-impact client communications across email, SMS, and digital banking initiatives. This role supports QA/QC and validation activities for automated customer journeys and digital campaigns within Salesforce Marketing Cloud environments. The position offers exposure to enterprise-level marketing operations and collaboration with project managers, developers, and audit team members. There is potential for both contract extension and full-time conversion.
Contract, Toronto, Hybrid, in office every Thursday and every fourth Friday of the month.
12 months
81 Bay Street
Must Haves
- 2+ years with Salesforce Marketing Cloud, Journey Builder, Email Studio, Automation Studio, and SQL
- 2+ years in campaign execution and campaign development processes
- QA/QC validation of automated customer journeys, email campaigns, and digital campaigns
- Salesforce Data Cloud validation and campaign audit activities
- Bachelor's degree in Computer Science, Digital Marketing, Math, Engineering, or a related field
Nice to Have
- Adobe Analytics, Adobe Audience Manager, or Adobe Target
- Workfront or Jira
- Knowledge of Salesforce Data Cloud
Responsibilities
- Validate automated customer journeys and digital marketing campaigns
- Execute QA/QC across email and web campaigns concurrently
- Review campaign artifacts including Journeys, Automations, Segments, Data Extensions, Calculated Insights, and Emails
- Develop and implement campaign audit execution processes
- Collaborate with project managers and developers throughout the project lifecycle
- Identify, analyze, and document defects, errors, and inconsistencies
- Troubleshoot campaign issues to support lead generation activities and client communications