Qualifications
and Skills
Education & Certifications
Bachelor's degree in Business Administration, Human Resources, Information Technology, Project Management, or a related field, or equivalent combination of education and experience.
PMP (Project Management Professional) certification preferred.
Change Management certification (Prosci or equivalent) preferred.
Experience
7+ years of progressive project management experience leading complex enterprise transformation initiatives.
Demonstrated experience managing multi-phased, multi-year HCM modernization or Human Resources technology implementation projects.
Experience in healthcare, not-for-profit, broader public sector, or ministry-funded environments strongly preferred.
Proven experience managing organizational change involving people, process, and technology transformation.
Experience working with Dayforce is strongly preferred, and other cloud-based SaaS HCM platforms such as Workday, UKG, Oracle HCM, SAP SuccessFactors, or similar solutions.
Experience working with external implementation partners, system integrators, and software vendors.
Technical & Professional Skills
Strong understanding of HCM implementation methodologies, project delivery frameworks, and system deployment best practices.
Skilled in building and maintaining productive relationships with implementation partners and vendors to ensure high-quality deliverables and successful project outcomes.
Demonstrated experience in business process mapping, workflow analysis, and business transformation initiatives.
Strong understanding of HR, Payroll, Time and Attendance, Workforce Management, and related business processes.
Experience managing software implementations in SaaS/Cloud computing environments.
Understanding of relational databases and SQL considered an asset.
Ability to lead cross-functional teams and drive results within matrixed reporting structures.
Excellent facilitation, communication, presentation, and stakeholder engagement skills.
Strong analytical, problem-solving, and decision-making capabilities.
Proficiency with Microsoft 365 applications including Word, Excel, PowerPoint, Teams, and Project.
Core Competencies
Strategic Thinking
Change Leadership
Stakeholder Management
Executive Communication
Vendor Management
Business Process Improvement
Collaboration and Influence
Results Orientation
Continuous Improvement
Project Manager, HCM Transformation • Markham, ON, CA
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