Commercial & Industrial- Solution Lead (Hybrid)

Commercial & Industrial- Solution Lead (Hybrid)

Mississauga, Ontario, Canada

Are you passionate about shaping solutions that connect technology, customer needs, and market opportunities? We’re looking for a Commercial & Industrial Solutions Lead who brings strong technical expertise, commercial insight, and a customer-focused mindset. In this role, you’ll collaborate with Product Management, Sales, Marketing, Pre-Sales, Customer Success, and Channel Partners to identify new opportunities, support go-to-market initiatives, strengthen partner capabilities, and influence the future of Survalent’s Commercial & Industrial solutions. If you enjoy turning complex challenges into practical solutions and helping drive business growth, we’d love to hear from you.

What you will be doing?

Market Strategy & Commercial Growth

• Develop a deep understanding of the Commercial & Industrial market, including customer needs, industry trends, emerging technologies, and competitive positioning.
• Identify target industries and market segments where Survalent's solutions provide the greatest value.
• Support go-to-market strategies, market positioning, pricing discussions, and commercialization initiatives.
• Provide market intelligence that supports strategic business decisions and long-term growth.

Sales & Commercial Enablement

• Support Sales and Pre-Sales during strategic customer engagements.
• Develop sales playbooks, demonstration scenarios, reference architectures, white papers, and other commercial enablement materials.
• Collaborate with Marketing and Proposal teams to improve customer-facing documentation and messaging.
• Identify opportunities to improve commercial readiness and reduce barriers to successful customer adoption.

Partner Enablement & Technical Advocacy

• Develop strong technical relationships with channel partners and system integrators.
• Create implementation guides, configuration examples, scripting samples, and best practices that accelerate partner success.
• Assist partners with technical challenges beyond traditional break/fix support, helping them become self-sufficient over time.
• Capture successful implementation patterns and convert them into reusable documentation and training material.
• Collaborate with the Partner Manager to improve partner onboarding, technical readiness, and long-term partner success.

Market Discovery & Product Influence

• Gather customer, partner, and market feedback through demonstrations, pilots, customer engagements, and industry activities.
• Identify product gaps, enhancement opportunities, and emerging use cases.
• Develop business cases supporting product investments.
• Work closely with Product Managers to prioritize enhancements that improve Survalent's Commercial & Industrial market position.
• Validate proposed solutions against customer workflows and operational requirements.

Customer & Industry Engagement

• Build relationships with customers, partners, consultants, and industry organizations.
• Participate in industry events, conferences, workshops, and technical forums supporting Survalent's Commercial & Industrial strategy.
• Represent the voice of the Commercial & Industrial market across the organization.
• Promote knowledge sharing between Product, Sales, Engineering, Customer Success, and Marketing.

Business Outcomes

• Contribute to the successful growth of Survalent's Commercial & Industrial business.
• Improve partner success and technical enablement.
• Increase commercial readiness through improved documentation, demonstrations, and market guidance.
• Help prioritize investments that improve market competitiveness and customer value.
• Continuously evaluate opportunities to improve Survalent's position within the Commercial & Industrial market.

Core Competencies/Position & Personal Attributes

• Market Awareness: Ability to understand customer needs, industry trends, emerging technologies, competitive positioning, and market opportunities within commercial & industrial energy management and operational technology.
• Commercial Enablement: Ability to translate technical capabilities into customer value through demonstrations, documentation, sales enablement, market positioning, and go-to-market support.
• Partner Enablement: Ability to develop technical relationships, create practical implementation guidance, and help partners successfully deploy and expand Survalent solutions.
• Product Influence: Ability to identify market needs, develop business cases, and collaborate with Product Managers to influence future product direction.
• Systems Thinking: Ability to understand complex electrical, operational, and software ecosystems while evaluating customer solutions from both technical and business perspectives.
• Technical Curiosity: Demonstrates a hands-on approach to learning, experimentation, software configuration, scripting, system integration, and solving practical customer challenges.
• Communication & Collaboration: Ability to communicate effectively with customers, partners, Product Management, Engineering, Sales, Marketing, and executive leadership while influencing decisions without direct authority.
• Comply with Survalent’ s ISO/IEC 27001:2022 Information Security Management System (ISMS) Policy.
• Comply with Survalent’ s ISO 9001:2015 Quality Management System (QMS) Policy.

What are we looking for?

• Bachelor’s degree in Engineering, Computer Science, Electrical Engineering, Industrial Automation, or a related technical discipline, or equivalent industry experience.
• Experience with industrial software or automation technologies, such as SCADA, HMI, operational technology (OT), Industrial Automation, or Energy Management Systems.
• Experience working with customers, system integrators, channel partners, or other external stakeholders.
• Strong communication, presentation, problem-solving, and relationship-building skills.
• Ability to collaborate effectively across multiple functional teams, including technical, product, sales, and customer-facing teams.
• Experience with SCADA, HMI, I&C, DCS, EMS, or OT software platforms.
• Experience with platforms such as Ignition, Zenon/Copa-Data, Siemens WinCC, Rockwell FactoryTalk, AVEVA/Wonderware, ICONICS, or similar.
• Experience with energy management, renewable energy, BESS, DER, microgrids, or campus energy systems.

What’s Nice to Have?

• Knowledge of OPC UA, MQTT, Modbus, Ethernet/IP, BACnet, REST APIs, or similar communication/integration technologies.
• Experience with cloud platforms, IIoT, edge computing, or modern software integration architectures.
• Experience supporting technical sales, channel partners, system integrators, or solution enablement.
• Hands-on experience configuring, integrating, scripting, or troubleshooting complex industrial software systems.
• Demonstrated curiosity and willingness to learn new technologies.

This is a full-time permanent position reporting to the Product Manager - Real-Time Grid Operations. The salary range for this role is $80,000-$95,000. If you are interested in joining a growing organization in this exciting role, please submit your cover letter and resume.

About Us:

Survalent Technology Corporation is the leading provider of real-time smart grid management systems for enabling visualization, optimization and improved operations for utilities. For six decades, we have helped more than 800 utilities use operational data to increase reliability, efficiency, and customer service. With our proven and reliable SCADA (Supervisory Control and Data Acquisition), Distribution Management System (DMS), Outage Management System (OMS), and Substation Automation (SA) solutions, utilities transform data into actionable intelligence. We partner with utilities across the globe to create mission critical solutions that will achieve the promise of the Smart Grid.

Survalent values a diverse workplace and strongly encourages women, people of all races, color, creed, ancestry, ethnic origin, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, marital status, family status, and those with disabilities to apply. We use AI tools to help streamline parts of our recruitment process, but every application is reviewed by a member of our team. Survalent is an equal opportunity employer. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.