Clinical Coordinator - Laval

Tasks

• Reporting to the Clinical Manager, the Clinical Coordinator is responsible for the day-to-day operational coordination of clinical services. This individual ensures the implementation of established guidelines and acts as a strategic link between the organization's vision and frontline operations. Through strong leadership, the Clinical Coordinator supports intervention teams, promotes service quality, and contributes to smooth operations in a people-focused environment where every action has a meaningful impact.
• Daily Clinical Operations Coordination
• Ensure the smooth operation of clinical activities and all organizational services.
• Ensure compliance with protocols, internal procedures, and the clinical framework.
• Coordinate operational priorities and team activities.
• Maintain a frontline presence during shift transitions and critical situations.
• Support the preparation and facilitation of clinical meetings.
• Prepare and facilitate team meetings.
• Manage the clinical on-call schedule.
• Clinical Supervision and Support for Intervention Staff
• Support intervention staff in their day-to-day interventions.
• Provide coaching, guidance, and constructive feedback.
• Ensure the quality of case files and consistency of clinical practices.
• Participate in resolving complex situations.
• Actively collaborate with the clinical committee.
• Contribution to Human Resources Management
• Support employee professional development.
• Identify training needs and contribute to their implementation.
• Participate in the application of personnel management practices.
• Liaison with the Clinical Manager
• Translate strategic directions into concrete actions.
• Communicate field issues and operational needs to management.
• Recommend and implement operational improvements.
• Ensure rigorous follow-up on organizational priorities.

Advantages

• Group insurance benefits.
• Retirement plan with employer contributions.
• Employer contribution to a RRSP plan.
• Ongoing professional development program.
• Flexible schedule.
• Enhanced vacation entitlement of 8% after one year.
• Various benefits promoting work-life balance.
• Permanent full-time position (35 hours per week).
• Flexible schedule with the possibility of working a week.
• Highly engaged, caring, and collaborative team.
• Stimulating work environment where ideas, initiative, and innovation are valued.
• Opportunity to make a meaningful contribution to an essential social mission serving the Laval community.

Job requirements

• University degree in a relevant field (Social Work, Psychology, Criminology, Sexology, or a related discipline).
• Candidates with a DEC in Social Work or Special Care Counselling/Education, combined with significant experience, will also be considered.
• Minimum of four (4) years of experience in intervention services.
• Experience in coordination, supervision, or team management is considered a strong asset.
• Membership in a recognized professional order is an asset.
• Strong leadership and collaborative approach.
• Excellent interpersonal communication skills.
• Strong analytical abilities and problem-solving skills.
• Knowledge of the Laval community sector is an asset.
• Bilingualism is an asset.
• Availability to work occasional evenings and weekends.