Job Description
| API Support Analyst – L2/L3, REST/SOAP, API Integrations & Bilingual French Location: Toronto; Hybrid 2 days a week Job Description We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations. The candidate will be responsible for supporting API-based applications, troubleshooting integration issues, coordinating with external vendors, and ensuring timely resolution of production incidents. Top 3 Required Skills • L2/L3 Production Support experience for enterprise applications and integrations. • Strong understanding of APIs (REST/SOAP), API troubleshooting, authentication, request/response analysis, and vendor integrations. • Bilingual communication skills (English & French). Top 3 Preferred Skills • Experience with API management/testing tools such as Postman, Swagger, Apigee, MuleSoft, or API Gateway platforms. • Knowledge of monitoring and logging tools such as Splunk, Dynatrace, AppDynamics, or ELK. • Banking/Financial Services domain experience. Experience • 5+ years of application support experience, including API and integration support. • Hands-on experience with REST APIs, JSON, XML, OAuth, JWT, SSL/TLS, and API security concepts. • Experience working with external vendors and third-party integrations. |
Bilingual API Support Analyst – L2/L3, REST/SOAP, API Integrations • Toronto, ON, ca
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