Digital Workplace Administrator

MatchBox Consulting Group is currently seeking a Digital Workplace Administrator for a 12 month contract role at a client of ours located in Calgary

Responsibilities:

• Administer and support Microsoft 365 services, ensuring platform reliability, security, and operational effectiveness.
• Support incidents, service requests, changes, and operational activities related to Digital Workplace technologies.
• Contribute to service improvements, documentation, monitoring, reporting, and ongoing platform optimization.
• Administer and maintain Microsoft Entra ID, including identity, access, authentication, authorization, and directory-related services.
• Support the design, implementation, and operation of identity and access management solutions in alignment with organizational standards and security requirements.
• Troubleshoot and resolve identity, access, and authentication-related issues across users, applications, and integrated services.
• Develop and maintain technical documentation, procedures, and standards related to identity and access services.
• Collaborate with internal stakeholders to support secure and effective identity lifecycle management
• Design, configure, and support Entra ID application registrations and enterprise applications across AESO environments.
• Work closely with application designers, developers, security teams, and other stakeholders to gather requirements and translate them into identity and access solutions.
• Support the implementation, testing, validation, and ongoing administration of application authentication and authorization configurations.
• Develop and maintain application registration, design documentation and operational support procedures.
• Identify opportunities to standardize, improve, and automate application onboarding and identity integration processes.

Requirements:

• Microsoft certification related to Microsoft Entra ID, Identity and Access Management, or Microsoft 365 administration is preferred.
• 5+ years of experience in information technology administration, support, or a related technical role.
• 3+ years of experience supporting Microsoft 365, Microsoft Entra ID, or cloud-based identity and access management services.
• Experience designing, configuring, implementing, and administering identity, access, and authentication solutions.
• Experience implementing and supporting application onboarding, integration, and access management solutions.
• Experience gathering and documenting technical requirements and translating them into technical designs and operational solutions.
• Experience collaborating with application teams, developers, technical stakeholders, and business partners to deliver technology solutions.
• Knowledge of application architecture, authentication patterns, APIs, and application integration concepts.
• Experience following change management, configuration management, security, and operational support processes.
• Knowledge of modern identity, authentication, and access management concepts and best practices.
• Experience with DevOps documentation practices, including wikis, Markdown, or similar documentation platforms, is considered an asset.
• Experience with scripting, automation, and administration tools such as PowerShell, Microsoft Graph, Visio, or similar technologies is considered an asset.
• Strong documentation, communication, collaboration, analytical, problem-solving, and troubleshooting skills.
• Ability to follow established standards and procedures while identifying opportunities to improve documentation, processes, and operational effectiveness.

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com
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