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Houseperson (Full Time) - Courtyard by Marriott Nanaimo BCHotel Equities • Nanaimo, British Columbia, Canada, V9R 0C8
Houseperson (Full Time) - Courtyard by Marriott Nanaimo BC

Houseperson (Full Time) - Courtyard by Marriott Nanaimo BC

Hotel Equities • Nanaimo, British Columbia, Canada, V9R 0C8
9 hours ago
Salary
CA$21.45–CA$21.88 hourly
Job type
  • Full-time
  • Quick Apply
Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable full-time Houseperson for the Courtyard by Marriott located in Nanaimo BC

Job Purpose:

The Houseperson plays a key support role within the Housekeeping Department, ensuring guest rooms, public areas, and back-of-house spaces are maintained to Courtyard by Marriott standards. This position assists Room Attendants with housekeeping operations, delivers supplies and linens, responds to guest requests, and helps maintain a clean, safe, and welcoming environment for guests and associates.

The Houseperson contributes to overall guest satisfaction by providing prompt, professional, and courteous service while supporting the efficiency of the Housekeeping team.

Responsibilities

  • Shifts for this role will range from mornings, mid-shifts, and evening work including closing at 1am. Priority will be given to applicants with availability to work across all shift times.
  • Maintains the overall cleanliness of the hotel’s public spaces by thoroughly cleaning all assigned areas daily.
  • Cleans public areas, including floors, elevators, lobbies, hallways, vending areas, service areas, stairwells, the health club, outdoor walkways, gardens, pool, and entrance areas.
  • Cleans and polishes floors, windows, mirrors, vending machines, and ice machines. Vacuums, shampoos, and removes gum spots from carpets as required.
  • Removes all litter from public spaces.
  • Maximizes job efficiency and maintains an orderly appearance by keeping the supply cart organized and correctly stocked.
  • Ensures hotel equipment is repaired promptly by reporting all maintenance requests in a timely and efficient manner.
  • Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
  • Takes every opportunity to impress guests and promptly responds to and resolves guest complaints.
  • Smiles, makes eye contact, and greets guests immediately during each encounter.
  • Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
  • Follows the correct procedures for entering a guest room.
  • Keeps voices and other noise low on guest floors, especially in the morning.
  • Follows all applicable company standard operating procedures.
  • Completes work projects as assigned by the supervisor and management.
  • Performs other cleaning duties as required.

Skills

  • Work experience as a Room Attendant or Houseman/Houseperson is required
  • Experience with industrial cleaning equipment and products, WHMIS certification an asset
  • Good physical health and stamina
  • Flexibility to work in shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions
  • High school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance:

  • Hourly rate $21.45 - $21.88
  • Team Driven and Values Based Culture
  • Employee Food & Beverage discount
  • Medical/Dental/Vision
  • Paid Vacation
  • Professional development assistance
  • Employee Assistance Program
  • Referral program
  • Reduced Room Rates throughout the Marriott portfolio


Compensation details: 21.45-21.88 Hourly Wage





PI018647f56a23-30511-41432245

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Houseperson (Full Time) - Courtyard by Marriott Nanaimo BC • Nanaimo, British Columbia, Canada, V9R 0C8

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