Mutual Fund Administrator Proficient 185693-1

Our recruitment agency is seeking a detail-oriented and analytical Mutual Fund Administrator for a 6-month contract position with our premier client in the financial services sector. In this role, you will be responsible for ensuring that all financial and non-financial transactions are processed accurately, efficiently, and within regulatory standards and established Service Level Agreements (SLAs). You will play a vital role in supporting client service excellence by collaborating with internal departments to resolve issues, optimize processes, and maintain accurate shareholder records in a fast-paced environment.

Advantages
Industry Experience: Gain valuable experience working alongside a industry leader in investor services and financial administration.
Dynamic Team Environment: Work in a collaborative setting with cross-functional exposure across internal departments (NAV Production, Custody, Cash Management, Pooled Funds, and Client Service).
Continuous Growth: Opportunity to enhance your technical capability in recordkeeping systems, macros, and financial workflow automation.
Impactful Role: Direct involvement in process improvement initiatives, quality control auditing, and desk operating procedure updates.

Responsibilities
Transaction Processing (80%): Pre-screen, prepare, and process all financial and non-financial transactions prior to daily cut-off times, including account set-ups, address/investor updates, purchases, redemptions, switches, non-complex NIGOs, and trade/wire orders. Manage daily trade reconciliation, settlements, deposits, and cheque processes.

Workflow & Issue Resolution (10%): Monitor and clear workflow items in accordance with SLAs. Investigate, troubleshoot, and resolve escalated client inquiries or transaction discrepancies in collaboration with internal departments and mid-level external client groups.

Quality Control & Special Projects (10%): Perform transaction audits, apply quality control standards, and flag accounts with unusual activity. Assist management with updating Desk Operating Procedures, debugging applications/macros, and driving process improvement initiatives.

Qualifications
Essential Qualifications
Technical Skills: Intermediate to advanced computer literacy, with demonstrated capability to run and debug applications and macros (MS Office suite).
Operational Skills: High degree of accuracy and attention to detail; proven track record of multitasking and working under tight deadlines in a high-stress, fast-paced environment.
Communication & Service: Excellent written and verbal communication skills with strong customer service orientation for internal and external partner interaction.
Flexibility: Willingness and availability to work extended hours during peak operational periods (such as RRSP season, month-end, and year-end).

Preferred Qualifications & Certifications
Industry Experience: Background in financial services, specifically within Mutual Fund and Segregated Funds administration, tax compliance, and Registered Products.
Certifications: Completion of the IFIC Mutual Funds Operations Course is highly preferred.
System Expertise: Hands-on experience with the Unitrax Recordkeeping System and FundSERV network.
Language Skills: Functional ability to read and write in French is considered a strong asset.

Summary
This role is ideal for a high-performing financial operations professional who thrives in a precision-driven, fast-paced setting. If you possess a keen eye for detail, strong analytical skills with system macros, and a background in mutual fund processing or Unitrax/FundSERV platforms, we encourage you to apply today to join our client's dedicated operations team.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.