Shift Leader
Five GuysOttawa, ON, CAParticipate in and oversee the efficient functioning of the restaurant during your shift to ensure a memorable experience for our guests, while using an active, hands-on approach.Support the assemb... Show more
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
We're looking for an experienced Restaurant Supervisor who is passionate about hospitality, leadership and creating a great experience for both guests and team members.
This is a hands-on leadership position. You'll work alongside your team on the restaurant floor, set the pace for the shift and help create an environment where people feel supported, accountable and proud of the work they do.
We're looking for someone who can bring positive energy to a busy restaurant, lead with confidence and consistently put our team and our guests first.
WHAT YOU'LL DO
Lead and support the evening team during daily restaurant operations
Deliver a friendly, welcoming and consistent guest experience
Coach team members and provide clear direction throughout the shift
Manage team deployment, breaks and shift priorities
Maintain standards for speed of service, food quality and order accuracy
Keep the restaurant clean, organized and ready for success
Address guest concerns professionally and find appropriate solutions
Support training and development of team members
Follow food safety, workplace safety and company operating procedures
Help build a positive, respectful and accountable team culture
WHAT WE'RE LOOKING FOR
Previous restaurant or hospitality experience is required
Previous supervisory, leadership or management experience is required
Strong communication and people skills
A genuine passion for hospitality and serving guests
Confidence coaching and leading a team in a fast-paced environment
Dependable, organized and comfortable taking ownership of a shift
Available to work primarily evenings and weekends
We want a leader who works from the floor - not from the sidelines.
WHAT WE OFFER
Competitive hourly compensation
Performance incentive opportunities
Consistent full-time hours
Training and leadership development
Opportunities for advancement within our organization
Employee discounts
A locally owned and operated environment where strong leaders can make a real impact
INTERESTED?
If you have restaurant leadership experience and care about people, hospitality and building great teams, we'd love to hear from you.
Evening Shift Supervisor • Nepean, ON