Migration Coordinator
Brain Station 23 • Mohakhali, Dhaka, BD
21 days ago
Job description
The Migration Coordinator plans and drives the operational migration of contact center and cloud workloads onto Amazon Connect / CCaaS platforms across the CEE region. The role owns wave and cutover runbook planning, coordinates carriers, CRM integrators and subcontractors, and manages operational cutover topics such as number porting and target operating-model design, working in close alignment with the central Amazon Connect engineering team.