Laundry Attendant | Full-time | Fairfield Kanata

Why Join Us?

Are you the kind of a pro who jumps at the chance to break the mold, stand out, and make your mark? At Silver Hotel Group, we believe small gestures go a long, long way. We're looking for someone who brings a spirit of fun and creativity to work and thrives on the chase of building something extraordinary.

Join our mission to ignite ambition, nurture confidence, and empower defiance of convention. In short—we want you to help us build something exceptional.

Fairfield Inn & Suites Ottawa Kanata has a current full-time vacancy for a Laundry Attendant. The Laundry Attendant performs all laundry duties and is responsible for ensuring the cleanliness of all linens. The position requires the ability to prioritize linen requirements to ensure an adequate supply is ready for guest rooms.

Your Role

Reporting to the Executive Housekeeper or designate, you will:

• Assist other team members to ensure proper coverage and prompt guest service.
• Ensure maximum cleaning effectiveness by sorting laundry prior to washing, based on fabric type, color, and item type.
• Pull damaged and/or stained linens before loading washers.
• Ensure proper loading capacity by weighing bed linens before washing.
• Load washers and dryers according to recommended weight limits.
• Save energy by setting dryers to appropriate heating and cooling times.
• Place only suitable linens in the dryer for drying.
• Operate, maintain, and clean laundry equipment according to established standards.
• Inform the supervisor or management of any mechanical failures or supply shortages for timely corrective action.
• Press and fold all linens neatly and correctly.
• Assist in delivering linens to closets and designated storage areas.
• Engage guests in conversation regarding their stay, property services, and local area attractions.
• Speak to guests and team members using clear, appropriate, and professional language.
• Communicate effectively with other team members to exchange information.
• Assist with guest requests and maintain communication with Management using electronic devices (e.g., pagers, two-way radios).
• Report any work-related accidents or injuries immediately to the manager or supervisor.
• Follow hazardous material management program procedures for handling and disposing of chemicals, blood-borne pathogens, etc., including the use of Safety Data Sheets (SDS).
• Use proper equipment, wear appropriate personal protective equipment (PPE), and follow correct lifting procedures to prevent injury.
• Identify and correct unsafe work practices or conditions, or report them to management and safety personnel.
• Remain aware of any suspicious or unauthorized individuals on the property.
• Protect the privacy and security of guests and team members.
• Maintain confidentiality of proprietary information and materials.
• Ensure that uniform, name tag, and personal appearance are clean, hygienic, professional, and in line with company policies.
• Follow laundry formulas accurately and report to management if adjustments are needed.
• Assist with deep cleaning tasks, including washing drapes, blackouts, pillows, and other in-room linens.
• Perform turndown service and clean stay-over or checkout rooms when requested.
• Maintain a proper stock of clean pillows, duvets, inserts, and blankets, and wash them according to their fabric type.
• Ensure all linens, drapes, uniforms, and towels are in good condition; perform minor repairs (e.g., sewing) when needed.
• Assist with regular linen inventory.
• Properly wash stained linens to reduce waste and maintain quality.
• Keep a count of discarded linens and report the totals to the Housekeeping Manager daily or weekly.
• Reuse damaged towels by converting them into cleaning cloths; maintain an inventory and report to management.
• Perform other reasonable job duties as requested by the Executive Housekeeper or Housekeeping Manager.

What You Bring to the Table

• Housekeeping experience is desirable but not required.
• Basic knowledge of cleaning and industrial equipment and cleaning materials is desired but not required.
• Ability to move, lift, carry, and place objects weighing up to 25 pounds without assistance and objects weighing more than 25 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to stand, sit, kneel, or walk for extended periods throughout an entire work shift.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to work flexible shifts (mornings, afternoons, evenings, weekends, and holidays).
• Perform other reasonable job duties as requested by supervisors.

Why You'll Love Working Here

At SHG, our people come first. With 600+ team members, our mantra of “You Matter” resonates through everything we do—from engagement to retention.

• A culture you’ll love—fun, authentic, vibrant, and focused on recognition.
• Top-tier benefits—including scholarship opportunities, RRSP matching, wellness credits, team events, recognition, and hotel stay discounts.
• A chance to shape the success of our Kanata hotels.
• Full commitment to inclusivity, equality, and accessibility.
• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• The opportunity to work with a reputable brand and be part of Silver Hotel Group, a company committed to a culture of respect, appreciation, and fun (among other things, of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!

Ready to Stand out & make your mark?

If you’re someone who thrives on creativity, strategy, and making a meaningful impact—let’s talk!

Apply now and help us write the next bold chapter in Kanata’s hospitality scene.

About Fairfield Inn & Suites by Marriott Ottawa Kanata

https://www.silverhotelgroup.com/hotel/fairfield-inn-suites-by-marriott-ottawa-kanata/

The Fairfield Inn & Suites By Marriott Ottawa Kanata is conveniently located near downtown Ottawa and is steps away from several world-class dining and cultural attractions. The hotel is two minutes away from Scotiabank Place, home to the Ottawa Senators NHL hockey team and a popular concert venue. Other attractions located nearby include the Rideau Canal, National Arts Centre, Parliament Buildings and Gatineau Park.

About Us

https://www.silverhotelgroup.com/

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.