Manager Fleet Operations

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As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

The Fleet Operations Manager provides both strategic and hands-on support to the Regional Fleet Manager in the scheduling of vehicle maintenance, parts acquisition, warranty coverage and vendor management in multiple garages.

The Fleet Operations Manager will be instrumental in maintaining high standards of safety, compliance, performance, minimizing vehicle downtime, while also driving continuous improvement to the fleet management team.

Responsibilities

• Oversee daily maintenance activities across multiple garages, ensuring timely and effective vehicle repairs and preventive maintenance.
• Lead and support team of Fleet technicians, including performance management, workload distribution, and on-site engagement through regular garage visits.
• Oversee the procurement and management of spare parts and supplies, ensuring adequate inventory levels to minimize downtime.
• Complete warranty related claims (using 3 C’s method) and ensuring capture of credits, dollars and rebates from vendors.
• Ongoing selection, coordination, evaluation of 3rd party vendors that support vehicle maintenance & repair.
• Manage the garage budget, including labor, parts, and supplies, to ensure cost-effective operations.
• Maintain accurate records of maintenance activities, vehicle repairs, and compliance with regulations.
• Point of contact for District Manager’s, Unit Manager’s, drivers and other stakeholders to address vehicle-related concerns, provide updates, and ensure communication between departments.
• Analyze maintenance costs, vehicle performance, and other metrics to identify trends and improve operational efficiency.
• Ensure compliance with all safety, environmental, and regulatory standards.
• Travel regularly to garage locations to engage with team and perform site assessments (expected to visit each garage once per month).

Education

• College diploma or equivalent education and training

Experience

• 3- 5 Years experience working in fleet, garage, automotive, or branch operations.
• Proven experience in vendor management, customer service and warranty processes
• Experience leading a service or maintenance team, including hiring, training, and performance management
• 3+ years of direct working experience with a Computerized Maintenance Management System (CMMS)
• Demonstrated understanding of continuous improvement methods, including 5S.
• Proficient in general computer tasks, including MS Office Software
• Strong attention to detail and ability to balance operational and administrative priorities
• Strong interpersonal and communication skills
• Ability to interpret documents such (i.e. safety rules, operating and maintenance instructions, and procedure manual) and produce routine reports

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 527 - Dartmouth (North)
Working Conditions: Warehouse Environment; Office Environment

Reports to: Manager Fleet Regional
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.