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Tim Hortons
Directeur/directrice de restaurantTim Hortons • Bracebridge, ON, Canada
Directeur/directrice de restaurant

Directeur/directrice de restaurant

Tim Hortons • Bracebridge, ON, Canada
25 days ago
Job type
  • Permanent
Job description
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 à 40 heures par semaine
  • Education: Diplôme d'études secondaires ou l'équivalent
  • Expérience: 1 an à moins de 2 ans

Tâches

  • Évaluer les opérations quotidiennes
  • Surveiller le rendement du personnel
  • Planifier et organiser les opérations quotidiennes
  • Fixer les horaires de travail du personnel
  • Superviser le personnel
  • Déterminer le genre de services qui seront offerts et mettre sur pied des procédures de fonctionnement
  • Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
  • Effectuer des examens de rendement
  • Établir le coût des produits et des services
  • Organiser et tenir un inventaire à jour
  • Voir à ce que les règles de santé et de sécurité soient respectées
  • Traiter avec les fournisseurs des dispositions relatives à la fourniture de produits alimentaires et autres produits
  • Prendre part à l'élaboration et à la mise en oeuvre de plans de marketing
  • Diriger des particuliers ou leur donner des instructions
  • Régler les plaintes des clients et répondre à leurs préoccupations
  • Fournir le service à la clientèle

Fonctions et activités des superviseurs

  • 5 à 10 personnes
  • 11 à 15 personnes

Systèmes de gestion (sig ou bd)

  • Caisse enregistreuse électronique
  • MS Excel
  • MS Office

Sûreté et sécurité

  • Vérification de casier judiciaire

Conditions de travail et capacités physiques

  • Milieu où les activités se déroulent à un rythme rapide
  • Travail sous pression
  • Délais serrés
  • Tâches répétitives
  • Souci du détail
  • Debout pour une longue période

Qualités personnelles

  • Précis
  • Attitude axée sur le client
  • Sens des responsabilités
  • Relations interpersonnelles efficaces
  • Flexibilité
  • Sens de l'organisation
  • Fiable
  • Esprit d'équipe
  • Capacité d'effectuer plusieurs tâches simultanément

Options de conditions d'emploi

  • Horaire flexible
  • À déterminer
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Directeur/directrice de restaurant • Bracebridge, ON, Canada

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