Lead, Cloud and Security

Our client is looking for a Lead, Cloud and Security to provide operational management to the IT team on cloud and security side.

This is a full time permanent job. You need to work onsite at the head office in Acheson, AB 5 days/week.

Key Responsibilities

• Leadership: Lead and support the daily activities of NACG’s cloud and infrastructure team. Provide guidance, mentorship, and coaching to ensure effective teamwork, technical proficiency, and professional growth. (This leadership applies to NACG’s internal team, not subsidiary teams.)
• Operational Oversight: Manage and prioritize day-to-day operational tasks—including monitoring, maintenance, incident response, and service requests—for NACG’s core environment and shared infrastructure services used by subsidiaries. Ensure stability and availability across these environments.
• Service Reliability and Performance: Oversee proactive maintenance and capacity planning to ensure optimal system performance, scalability, and minimal downtime for both NACG and subsidiary-supported infrastructure services.
• Incident and Problem Management: Lead incident response efforts for infrastructure services impacting NACG or its subsidiaries. Coordinate communications and ensure thorough root cause analysis and follow-up improvements.
• Process Improvement: Identify operational inefficiencies and drive enhancements to procedures, documentation, and automation to improve reliability and efficiency across all supported environments.
• Collaboration and Coordination: Work closely with application teams, service owners, and subsidiary IT contacts to ensure that shared infrastructure services are aligned, secure, and operating effectively. (Coordination—not management—of subsidiary resources.)
• Compliance and Standards: Ensure operational activities follow established security, compliance, and governance frameworks (including SOX and NIST-aligned controls). Support audit and reporting requirements across NACG and subsidiary-impacting infrastructure services.
• Knowledge and Documentation: Maintain comprehensive operational documentation, SOPs, and knowledge base articles to ensure consistency and clarity for internal teams and subsidiary stakeholders who rely on NACG-provided services.
• On-Call and Availability: Provide leadership for on-call rotations, ensuring effective coverage and timely response to infrastructure issues affecting NACG or its subsidiaries. Maintain an onsite presence with flexibility for after-hours support as needed.

Must have:

• 5+ years' experiences combined with Security and Cloud
• Demonstrated commitment to continuous professional growth, including leadership development and staying current with evolving infrastructure and cloud practices.

Nice to have:

• Previous leadership/mentorship experiences
• Certifications in service management or governance

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com