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Conduct a technical assessment of the existing Business Central implementation, including configurations, customizations, integrations, automations, documentation, environments, and operational support procedures.
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Identify technical debt, integration dependencies, operational risks, control gaps, supportability concerns, and opportunities to simplify or improve the solution.
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Recommend and implement remediation, stabilization, optimization, governance, and automation improvements.
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Develop, troubleshoot, and maintain Business Central configurations, AL extensions, customizations, APIs, web services, reports, and related solutions.
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Work closely with Finance to support General Ledger, Accounts Payable, Accounts Receivable, banking, payment processing, EFT, dimensions, posting groups, approval workflows, financial reporting, and security configurations.
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Troubleshoot posting, configuration, processing, data, performance, and integration issues.
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Validate Business Central functionality against approved requirements, process documentation, design specifications, controls, and audit expectations.
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Develop and optimize integrations, APIs, data mappings, synchronization processes, scheduled jobs, workflows, and automation.
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Support data migration, validation, reconciliation, and resolution of data quality issues.
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Provide defect triage, root cause analysis, troubleshooting, stabilization, environment management, deployment support, and release management.
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Support system integration testing, user acceptance testing, end-to-end testing, regression testing, and smoke testing.
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Develop and validate business and technical test scenarios, test data, expected results, traceability, and supporting evidence.
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Support cutover planning, rollback planning, deployment readiness, go/no-go assessments, go-live, and hypercare.
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Monitor system and integration performance and assist with resolution of critical production issues.
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Build and maintain appropriate application logging and diagnostic capabilities for customizations to support monitoring, troubleshooting, auditability, and operational support.
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Develop technical documentation, configuration documentation, support procedures, runbooks, and knowledge transfer materials.
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Work with external vendors to transition technical and operational knowledge to BCCNM.
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Help establish a sustainable Business Central support model and improve the internal team's ability to support the environment.
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Degree or diploma in Business Administration, Accounting, Information Systems, Computer Science, or a related field.
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7+ years of experience implementing, developing, supporting, or leading Microsoft Dynamics 365 Business Central or Dynamics NAV solutions.
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Strong hands-on Business Central development experience, including AL development, extensions, customizations, APIs, web services, debugging, and administration.
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Demonstrated experience stabilizing and supporting Business Central implementations.
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Strong experience with integrations, automation, data migration, deployments, release management, and post-go-live support.
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Experience conducting solution assessments and identifying technical debt, operational risks, integration issues, and supportability concerns.
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Strong knowledge of Business Central Finance functionality, including General Ledger, AP, AR, banking, EFT, financial reporting, dimensions, approval workflows, posting groups, and internal controls.
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Experience supporting go-live, hypercare, operational transition, and vendor transition activities.
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Experience with integration architecture, data mapping, synchronization, APIs, workflows, and scheduled-process automation.
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Experience with Azure DevOps, GIT/source control, environment management, deployments, and release management.
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Strong SQL skills with experience in data integration, transformation, migration, validation, reconciliation, and root cause analysis.
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Strong troubleshooting and problem-solving capabilities.
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Ability to work effectively with Finance, IT, business stakeholders, technical teams, and external vendors.
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Ability to work onsite in Vancouver approximately 2 days per week.