Job Description:
Please note there are two vacancies available Duties & Responsibilities:
1. Provides assistance to students during regular computing science lab hours and CSIS Help Centre:
- Provides individual assistance to students to help them complete lab assignments or exercises during scheduled lab hours. Responds to basic, routine questions regarding lab assignments/exercises whereas explanations for concepts are referred to the instructor.
- Provides individual assistance to students independently during scheduled CSIS Help Centre hours.
- Reports computer labs’ software and/or hardware issues to IETS Service Desk.
- Assists instructors in the development of lab assignments and/or exercises by validating assignments (e.g., works through assignments) and provides input accordingly.
2. Performs other related duties, within scope of pay category, as assigned.
Qualifications Required:
Education
- Grade 12 and completion of two semesters of college level studies in computing science, engineering, and/or information systems.
- Six (6) months of customer contact experience providing assistance. Preference given to individuals with prior experience in tutoring or providing computer support assistance.
- An equivalent combination of education and experience may be considered.
Skills & Abilities
- Excellent interpersonal and English language communication skills as demonstrated by the effective explanation of technical concepts to non-technical users.
- Depending on the course, technical proficiency in one or more of the following areas are required:
- basic web programming including HTML5, JavaScript and CSS.
- productivity applications including word processing, spreadsheets, databases, and presentation graphics.
- raster image preparation.
- computer programming in an object-oriented language such as Java, C++, or Visual Basic.
- Familiarity with engineering technical drawings as well as computer aided design and drafting (CADD) software, such as Solidworks and/or AutoCAD.
- Capacity to work independently and as a member of a team.
- Ability to physically perform the duties of the position and to meet work performance standards set by the College.
- Aptitude to learn new software and/or hardware.
- Ability to work evenings and a flexible work schedule.
Additional Info:
Hours & days of work
Hours and days may vary between Monday through Friday 8:30-4:30
Why Join Langara?
At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance.
** Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual **
We offer the following benefits:
Extensive medical, dental, and vision coverage
Hybrid-work program for eligible positions
Generous vacation package plus paid time off during college winter closure (1 week in December)
Employer paid defined benefit pension plan
Potential eligibility for educational, training, and developmental programs
Access to on-site daycare subject to availability
Tuition waivers for courses at Langara College, subject to space availability
Course/program tuition reimbursements
Wellness classes and campus engagement events
Salary Range:
$25.10 - $28.03 per hour
Pay Grade:
CUPE Paygrade 14
Scheduled Weekly Hours:
14
Hours may vary according to the needs of the department.
Compressed Workweek (Fortnight):
No
Closing Date:
Sunday, August 30 2026
People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please us.
If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this posting, please our recruitment team if you meet the criteria for internal status (850 hours worked) as per Article III.7.g in the . Please quote the job requisition title and number with your previous employee ID and last day worked at the College. Please do not email if you worked at the College more than 5 months ago or if you worked in a different union.
Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.
We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.
Langara is committed to enhancing our diverse workforce.