Senior IT Business Analyst to support multiple infrastructure projects to support business/field

We're looking for a Senior IT Business Analyst to join a team delivering technology solutions that support major industrial and capital projects. This is an opportunity to work at the intersection of IT, field operations, engineering, and construction, helping ensure infrastructure technology is in place to support projects from planning through construction and into operations.

Success in this position comes from understanding how technology enables field operations. Whether it's standing up technology for a remote work camp, planning connectivity for a new facility, supporting telecommunications and IT infrastructure, coordinating physical security, or working alongside Operational Technology (OT) teams, you'll help translate operational needs into technology solutions that keep projects moving.

If you've worked on large industrial, pipeline, oil & gas, utilities, mining, or infrastructure projects where IT supported construction or field operations, we'd love to hear from you.

Contract, Calgary, 5 days in office, Working Hours: MST

Must Haves

• 8+ years of experience as a Senior IT Business Analyst delivering complex infrastructure IT projects within industrial, energy, oil & gas, pipeline, utilities, mining, or other infrastructure environments.
• Demonstrated experience analyzing business requirements and operational processes, eliciting and documenting business, functional, and technical requirements, and supporting solution design, testing, and implementation across complex, multi-stakeholder technology initiatives
• Experience working with IT infrastructure field technology within industrial, operational or construction environments.
• Strong business analysis skills, including requirements elicitation, business process modelling (BPMN/Visio), user story development, and defining acceptance criteria.
• Experience delivering on any of the following Business Analysis services on the following technology domains:
• IT infrastructure
• Network connectivity and telecommunications
• Operational Technology (OT) and SCADA
• Physical and cyber security
• End-user technology

Nice to Have

• CBAP, CCBA, or PMI-PBA certification
• Power BI reporting requirements and data quality rules
• Azure DevOps, JIRA, and SharePoint
• Stage-gate project governance and structured delivery
• Power BI, Visio, Miro, Microsoft , Copilot, and Power Point
• Familiarity to using AI to improve productivity

Responsibilities

• Elicit, analyze, and document business, functional, and non-functional requirements for IT/OT project scope
• Translate business and operational needs into requirements, user stories, and process maps
• Lead options analysis and support solution design and delivery activities
• Map current-state and future-state processes across business functions
• Define and support acceptance and testing for IT/OT solutions at project facilities
• Maintain requirements, backlog, and traceability in Azure DevOps, JIRA, and SharePoint
• Engage stakeholders across business, Operations, vendors, and IT throughout project delivery