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Astra North Infoteck Inc.
Salesforce nCino Developer – Production Support.Astra North Infoteck Inc. • Toronto, ON, ca
Salesforce nCino Developer – Production Support.

Salesforce nCino Developer – Production Support.

Astra North Infoteck Inc. • Toronto, ON, ca
1 day ago
Job type
  • Full-time
Job description

Salesforce nCino Developer / Production Support Specialist


Role Description

Requirement:

  • 3+ years of experience with Salesforce administration and development including customizing Salesforce objects, workflows, and security models.
  • 2+ years of experience with nCino loan management system and basic understanding of Lending operations.
  • Strong experience in integrating Salesforce with other platforms, systems, or applications using APIs and data connectors.
  • Experience with Apex programming, Visualforce, Lightning components, and Salesforce REST APIs
  • Proficiency in SQL and database management, particularly in relation to relational databases.
  • Familiarity with data modeling concepts like normalization, denormalization, and entity-relationship modeling.
  • Experience in troubleshooting incident using Apex classes, Triggers, Apex Test Classes for SFDC testing and Batch Apex for complex data processing.
  • Experience in SFDC development using visual force pages, visual force components AJAX Tool kit, SOQL, and SOSL queries.
  • Experience with customizing various SFDC standard objects like Accounts, Contacts, Opportunities, Cases Entitlements, Service Contracts, Reports, and dashboards.
  • Created Page Layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Responsibilities:

  • Handle production incidents end-to-end, including ticket triage, escalation, stakeholder communication, and maintaining runbooks, SOPs, and knowledge base articles for recurring issues.
  • Support deployment activities, production releases, hotfixes, and configuration changes. Validate post-deployment functionality and ensure system stability after every release.
  • Administer and manage Salesforce environments, including users, permissions, and data models.
  • Customize Salesforce objects, fields, record types, page layouts, and workflows to meet business requirements.
  • Configure and manage Salesforce Lightning components, including custom pages, dashboards, and reports.
  • Perform regular health checks and optimize Salesforce instance performance
  • Troubleshoot and resolve technical issues related to Salesforce customizations, integrations, and workflows.
  • Collaborate with business stakeholders to understand functional requirements and translate them into Salesforce solutions.
  • Manage SSL certificates, SAML certificates, and JWT signing certificates used in integrations (e.g., Salesforce to external systems). Ensure timely renewal, rotation, and avoidance of authentication failures.


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Salesforce nCino Developer – Production Support. • Toronto, ON, ca

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