Accounts Receivable

Our Company:

Progress Luv2Pak has been shaping the future of packaging since 1917. From our roots in Toronto to our reach across North America, we have grown into a trusted leader in premium retail, gift, and sustainable packaging. By blending over 100 years of expertise with forward-thinking design, global sourcing, and integrated operational support, we help retailers and brands create packaging that stands out and makes an impact. At Progress Luv2Pak, we are proud of our heritage, energized by innovation, and excited about what comes next.

Position Overview:

Reporting to the Accounting Manager, this role is a great opportunity for an Accounts Receivable professional who thrives in a fast-moving, flexible, and team-focused environment. We are looking for someone who can go beyond transactional AR work and help broaden the function by bringing more depth, process improvement, and strategic value to the role.

As our business continues to evolve and grow rapidly, we are seeking someone who is adaptable, collaborative, and eager to contribute. This role also offers a great cross-training and learning opportunity for a candidate looking to build and deepen their accounting expertise and advance their accounting career.

Key Responsibilities:

• Generate and issue accurate customer invoices, credit memos, and account statements
• Post and reconcile incoming payments including ACH, wire transfers, checks, EFT, and credit card transactions
• Monitor accounts receivable aging and follow up on past-due balances in a timely and professional manner
• Manage customer credit profiles and risk assessment, including credit limit reviews and sales order credit approvals
• Maintain customer relationships and communicate with customers regarding outstanding invoices, payment terms, variances, and disputes
• Investigate and resolve billing discrepancies, pricing differences, and deductions
• Reconcile customer accounts and maintain accurate AR records in the ERP system
• Work closely with sales, customer service, logistics, and warehouse teams to resolve shipment, delivery, and invoice issues
• Prepare daily and biweekly sales activity reports for management
• Maintain collection budget and forecast, analyze discrepancies, and provide weekly updates to management
• Manage and reconcile monthly sales commission report
• Bank reconciliation and account management
• Maintain customer files, tax documents, resale certificates, and other account-related records
• Assist with month-end close and annual audit
• Help improve AR processes, reporting, and collections efficiency as the company grows
• Other office tasks and projects as assigned

Essential Qualifications:

• Bachelor's degree in accounting or finance, or equivalent
• Minimum of 2 years relevant experience in full-cycle Accounts Receivable
• Positive and upbeat personality
• A focused, meticulous approach to completing tasks with a high level of accuracy is paramount
• Must demonstrate the ability to think critically and solve problems under minimum direction
• Outstanding time management skills with a strong sense of deadlines
• Excellent English communication and interpersonal skills, both in written and verbal
• Strong organizational skills and task follow-ups to ensure completeness
• Demonstrates a strong willingness to learn and readily embraces new ideas and technologies
• Take initiative, is dependable and exhibits a high degree of professionalism
• Intermediate to advanced skills in Excel, and good with general computer applications and AI tools
  

Preferred Qualifications:

• Experience with NetSuite ERP
• Experience with Export Development Canada and credit profile & risk management
• Knowledge of import/export environments and customer billing related to sales taxes, duties, and tariffs
  
• Familiarity with costing and profitability analysis
  
• Progress towards CPA designation is an asset
  

Compensation and Benefits:

• $70,000 - $80,000 CAD annual salary
  
• Paid time off and sick days
  
• Full range of health and dental benefits
  
• Group RRSP and company matching program
  
• Company events, fitness program, continuous development & education opportunities, and more