TVH CANADA LTD
Job Title: Territory Sales Manager
Manager: Director of Canada
Department: Sales
1. Purpose
Maintain and grow sales through customers within an assigned geographical territory in concert with
overall company sales and marketing objectives.
2. Essential Functions & Responsibilities
Achieve sales objectives with in assigned territory.
Schedule customer contacts via in‐person visits and via telephone, as per management objective
Develop and maintain strong relationships with key personnel within the assigned geographical territory
customer base on a consistent basis.
Train and update customer personnel to ensure all IRMN features and functions and utilized to their fullest
extent.
Keep customers informed on all products and programs.
Obtain and utilize customer parts usage reports to secure additional sales and to help determine additional
product offering requirements.
Gather competitive literature and promotional material with consent of the customer.
Inform sales, customer service staff and management of competitive actions in the market place
Complete sales call reports and respective actions in Salesforce and/or any other internal CRM related program
after each sales call, working closely with inside sales, customer service and management. Keep contact
information current and up to date.
Follow up in a consistent and timely manner with customers, inside sales, customer service staff and
management to address any issues or sales opportunities.
Utilize good judgment in regard to entertaining and general expense control and fiscal responsibility
3. Other Duties and Responsibilities
Conduct bi‐weekly scheduled conference calls to keep sales staff and management up to date on current sales
opportunities, competitive actions and customer service/experience issues or concerns.
Assist and attend trade shows and conventions as required.
Conduct sales analysis reports and presentations to staff and management as required.
Make high level presentations to customer staff and related companies.
4. Supervisory Responsibilities
No direct reports
No supervisory responsibilities
“All Printed and hard copy documents shall be considered obsolete
and may be used for reference only, unless verified prior to use.
Page 2 of 2
5. Knowledge and Skills
Having the knowledge of fully bilingual‐English/French from both a conversational and written/grammar
perspective, would be an asset
College degree and or 5 years of a related industry selling experience.
Industry knowledge desirable.
Must be able to make public presentations
Computer skills required. Working knowledge of Microsoft Office Suite and Google Products
Possess strong and keen business acumen.
Possess strong time management and organizational skills.
Possess strong interpersonal and communication skills and be a “Team Player”.
6. Fiscal Responsibility
Utilize good judgment in regard to entertaining customers and general expense judgment.
Use company credit card for customer business only.
Prior approval from Director of Sales for customer entertainment of more than $500.00 .
7. Extent of Public Contact
Position requires high level of customer contact both in person and via telephone.
Interaction with all levels of company management.
Must represent the company in a professional manner at all times.
8. Physical Demands
Must be able to travel on a regular and consistent basis (flying and driving) .
Position requires extensive computer usage.
Must be able to lift and carry up to fifty pounds (Laptop computer, luggage etc.).
9. Working Conditions and Environment
Position requires extensive overnight travel in a broad geographical area, up to 4 days per week.
Customer locations are of an industrial nature (service departments etc.)
Occasional weekend travel
Occasional international travel
Public speaking engagements as required
Territory Sales Manager - Central Canada • Mississauga, CA
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