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Astra North Infoteck Inc.
Bilingual Policy Administration Specialist - Property & Casualty InsuranceAstra North Infoteck Inc. • Markham, ON, ca
Bilingual Policy Administration Specialist - Property & Casualty Insurance

Bilingual Policy Administration Specialist - Property & Casualty Insurance

Astra North Infoteck Inc. • Markham, ON, ca
12 hours ago
Job type
  • Full-time
Job description
Job Description
Job Description: Role Descriptions:
  • Property Casualty in Insurance
  • Language Skills: French
  • Language Skills: English

Mandatory Requirements

  • Experience in Property & Casualty (P&C) Insurance
  • Multilingual proficiency in English and French (spoken and written)
  • Experience in policy administration, policy servicing, or insurance operations
  • Ability to interpret insurance policies, endorsements, and policy documentation
  • Proficiency in MS Excel and other productivity tools
  • Good communication and stakeholder management skills
  • Ability to work accurately in a process-driven environment

Good to Have

  • Knowledge of the Canadian P&C Insurance Market
  • Experience with Guidewire PolicyCenter or similar Policy Administration Systems
  • Exposure to insurance compliance and regulatory requirements
  • Proficiency in Microsoft Office applications.

Key Responsibilities

  • Add, modify, delete, and validate policy data to facilitate successful conversion into the target policy administration platform.
  • Compare source system records with target system data and perform required corrections.
  • Validate policy information, endorsements, coverages, limits, deductibles, and other policy attributes.
  • Investigate and resolve policy conversion exceptions and errors.
  • Monitor policy conversion queues and take corrective action on errored-out policies.
  • Support policy renewals by ensuring timely completion of conversion activities.
  • Perform quality checks and validation activities in accordance with established QA frameworks.
  • Ensure data accuracy, completeness, and compliance with client requirements.
  • Document exceptions, risks, and issues identified during conversion activities.
  • Participate in audits, performance reviews, and quality management programs.
  • Maintain daily production and progress reports.
  • Track and report agreed KPIs and SLA performance metrics.
  • Collaborate with stakeholders on policy-related queries and escalations

Desirable Skills:

Keyword:

Skills:

  • Language Skills: English
  • Property Casualty in Insurance
  • Language Skills: French

Experience Required:

  • 6-8



Requirements
60-70
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Bilingual Policy Administration Specialist - Property & Casualty Insurance • Markham, ON, ca

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