Talent.com
Thermo Fisher Scientific
Field Service Engineer IIThermo Fisher Scientific • Burnaby, British Columbia, Canada
Field Service Engineer II

Field Service Engineer II

Thermo Fisher Scientific • Burnaby, British Columbia, Canada
8 hours ago
Job type
  • Full-time
  • Permanent
Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Field Service Engineer II

R-01363611

Field Based Role

Burnaby, Vancouver, Alberta, British Columbia - must be willing to travel in territory and beyond

Position Objective:

The Field Service Engineer (FSE) performs service on our customers’ laboratory instruments, such as installations, repairs and preventative maintenance in assigned territory. The FSE positively interacts with customers to solve technical problems and ensure their equipment is performing optimally.

Essential Functions:

  • Performs installation, upgrades, updates, repairs and preventative maintenance service on a variety of instrument models on-site at customer labs
  • Displays professionalism, good communication and technical knowledge in all customer interactions
  • Collaborates with internal partners to resolve customer issues and improve processes
  • Follows established reporting responsibilities of service ticket documentation (C4S), Escalation, Field Problem Report (FPR) and Field Service Report (FSR) submissions
  • Is familiar with and follows policies that pertain to the handling of spare parts: ordering, usage, returns, physical count, trunk-stock inventory management, etc.
  • Maintains their technical competency level servicing instrument by attending training, staff meetings and remaining up-to-date on new products, markets, customers and competitors
  • Interacts with customers to explain & offer the sale of service contracts and other service products
  • May be required to perform other related duties as required and/or assigned

Education Requirements:

Requires a bachelor’s degree in engineering, biology, chemistry or related field, or equivalent work experience and knowledge.

Required Qualifications:

  • Valid driver’s license & passport
  • Canadian Citizen/Permanent Resident or hold a valid Canadian work permit
  • Proficient in English (other languages are an asset, but not required)
  • Ability to work independently with minimal oversight
  • Able to exercise sound judgment when setting work priorities
  • Collaborates effectively with other Field colleagues to achieve the team’s collective goals
  • Quickly adapts to change with positive attitude and constructive feedback

Preferred Qualifications:

  • 3+ years of relevant experience with related science, engineering and/or customer service
  • Masters-level degree in related field (eg. biomedical engineering, etc…)
  • Experience in a clinical, diagnostics and/or another regulated laboratory environment
  • Aptitude for learning and understanding IT systems and processes
  • Reside in the metropolitan Vancouver area (within ~50km radius of downtown Vancouver)

Working Conditions:

Majority of work is in a scientific laboratory setting, with the balance (admin) in home office. Candidate is required to be able to lift at least 40 lbs. May be required to stand for long periods of time while performing duties. Must be able to work safely with chemicals and hazardous materials. Moderately frequent overnight travel required based on workload needs.

NOTE: This position is not eligible for relocation benefits.

ThermoFisher is committed to hiring a diverse and inclusive workforce.

Compensation

The estimated annualized pay range for this position in British Columbia is $56,400.00–$84,600.00.

Create a job alert for this search

Field Service Engineer II • Burnaby, British Columbia, Canada

Similar jobs

Field Engineer

CBL SolutionsVancouver, Metro Vancouver Regional District, CA
Full-time

We are looking for a technically skilled and customer-focused Field Engineer to provide remote support for end-user devices across Nespresso Boutiques (coffee shops) in Canada.This role is based in... Show more

 • Promoted

Service Manager: Lead a High-Impact Service Team

Leavitt MachinerySurrey, Metro Vancouver Regional District, CA
Full-time

A leading material handling company in Surrey is seeking a Service Manager to oversee the Service department's performance and development.The ideal candidate should have over five years of supervi... Show more

 • Promoted

Field Services Engineer

Hitachi EnergyRichmond, Metro Vancouver Regional District, Canada
Full-time

Join Hitachi Energy’s Grid Integration Service Solutions team and play a vital role in supporting advanced power systems across Canada.As a Field Service Engineer, you’ll be at the forefront of mai... Show more

 • Promoted

CMBC Engineering Field Services Leadership

Coast Mountain Bus CompanyVancouver, Metro Vancouver Regional District, CA
Full-time

Take on a pivotal role with Coast Mountain Bus Company managing Engineering Field Services.Enhance operational safety and efficiency within a hybrid work framework.As the Manager of Engineering Fie... Show more

 • Promoted

Power Generation Field Service Technician

CumminsSurrey, Metro Vancouver Regional District, Canada
Full-time

Cummins is looking for a Field service Power generation technician to complete its team in Surrey, BC.In this role, you will have the following impacts:.Engage with customer in a courteous and prof... Show more

 • Promoted

Engineer, Field

Aecon Group Inc.Vancouver
Full-time

Reporting to the Project Manager, the Field Engineer will provide field‑engineering information to the project management team and sub‑trades to ensure construction works comply with all design dra... Show more

 • Promoted

Field Service Technician

DECH High Voltage Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

This role involves performing field services on low, medium, and high voltage electrical distribution equipment in industrial, commercial, and utility environments.Technicians will travel to client... Show more

 • Promoted

Sr. Service Engineer

OSI Maritime SystemsBurnaby, British Columbia, Canada
Full-time

Who are we? At OSI Maritime Systems, we pride ourselves on delivering world‑class navigation and bridge systems.With decades of experience serving military customers, we remain at the forefront of ... Show more

 • Promoted

System Engineer II - FTT

TransLinkVancouver, British Columbia, Canada
Temporary

Responsibilities Primary purpose: Provides senior level of engineering expertise to integrated system-related projects that support transportation service delivery in an integrated, multi-modal env... Show more

 • Promoted

Remote Field Service Tech: Mining Operations

Toromont CatVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading heavy equipment dealer in Manitoba is seeking a Field Service Technician.This role involves diagnosing and repairing Caterpillar mining equipment while ensuring safety and high-quality st... Show more

 • Promoted

Field Mechanical Services Lead – On-Site Quality & Solutions

AME GroupVancouver, Metro Vancouver Regional District, CA
Full-time

A prominent engineering firm in Vancouver seeks a Mechanical Field Services Representative.The role involves field reviews of mechanical systems while collaborating with engineering teams and contr... Show more

 • Promoted

Power Generation Field Service Technician

Cummins Inc.Surrey, Metro Vancouver Regional District, Canada
Full-time

Cummins is looking for a Field service Power generation technician to complete its team in Surrey, BC.In this role, you will have the following impacts:.Engage with customer in a courteous and prof... Show more

 • Promoted

Field Service Technician Level 3

Foodmate, a Duravant CompanyVancouver, Metro Vancouver Regional District, CA
Full-time

Foodmate, a Duravant Company provided pay range.This range is provided by Foodmate, a Duravant Company.Your actual pay will be based on your skills and experience — talk with your recruiter to lear... Show more

 • Promoted

Field Service Technician & Tech-Sales

Activ8 Recruitment & SolutionsVancouver, Metro Vancouver Regional District, CA
Full-time

A global industrial machine manufacturer is seeking a Sales / Field Service Technician based in Calgary, AB.This full-time position involves frequent travel within BC, AB, and SK for on-site repair... Show more

 • Promoted

Field Engineer

Hydron Energy IncNorth Vancouver
Full-time

We are searching for talented employees to help us build the clean fuel technologies of tomorrow.Every team member brings relentless passion and quick learning to our culture of innovation.Hydron i... Show more

 • Promoted

Industrial Field Service Expert

TEEMA Solutions GroupVancouver, Metro Vancouver Regional District, CA
Temporary

Join our team as an Industrial Field Service Expert, specializing in precision industrial systems.Operate from home while ensuring top-notch diagnostics across the Lower Mainland.As a key player in... Show more

 • Promoted

Field Service Technician

RIDE MobilityVancouver, Metro Vancouver Regional District, CA
Full-time

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Management retains the discretion of adding or changin... Show more

 • Promoted

Field Service Project Manager II

LB FosterVancouver, Metro Vancouver Regional District, CA
Full-time

Foster, our culture reflects our passion for integrity, accountability and safety.We have a long history of providing a safe workplace for our employees, striving to be good stewards for the enviro... Show more

 • Promoted

Field Service Technician

ProMachSurrey, Metro Vancouver Regional District, CA
Full-time

At ProMach, we look for people who want to shine.Here, you can grow your career, share bold ideas, and make a real impact.Do we have your attention? Keep reading.Are you a hands-on problem solver w... Show more

 • Promoted

Sr Robotic Field Service Technician

Novarc Technologies Inc.Burnaby, Metro Vancouver Regional District, Canada
Full-time

Join us on the journey to help build the world using applied robotics and AI!.Novarc Technologies is a full-stack robotics company helping to build the world using applied robotics and AI.Recognize... Show more