Reporting to the Associate Director, Investor Operations, a list of your responsibilities will include:
· Complete daily deliverables, with quality while following company and department policies and procedures relating to investor registration, dealing, reporting and cash
· Strive to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate
· Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard
· Perform allocated daily tasks, processes and deliverables with accuracy and quality
· Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
· Support management in department initiatives, projects and risk mitigation
· Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty
· Diploma or Bachelor's degree in a business related field preferred or relevant experience
· 0-2 years experience in financial services, fund administration, asset management, banking or client service
· Knowledge of Investor Services processes and related functionalities an asset
· Existing client/customer service experience would be ideal
· Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.
Experience something Brilliantly Different with a career with MUFG Investor Services.
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.
We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.
All AI recommendations are reviewed by our recruitment team before any decisions are made.
More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.
MUFG is an equal opportunity employer.
Associate, Nexus, Investor Delivery (12 Month Contract) • Halifax, Nova Scotia, Canada
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