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Senior IT Desktop / Imaging TechnicianPeopleToGo • Toronto, ON, Canada
Senior IT Desktop / Imaging Technician

Senior IT Desktop / Imaging Technician

PeopleToGo • Toronto, ON, Canada
29 days ago
Job type
  • Temporary
  • Quick Apply
Job description

Job Title: Senior IT Desktop/Imaging Technician
Job Type: 2- month contract
Location: 315 8 Avenue SW, Calgary, Alberta (100% on site)
Start Date: ASAP
Hours per week: 40
Shift Schedule: Monday to Friday, 9 AM to 5 PM
Rate: $30/hr Term OR $35/hr Inc.

Position Overview
Our client is seeking a Senior IT Desktop/Imaging Technician to support a laptop refresh and Microsoft Intune cleanup initiative. The successful candidate will provide hands-on desktop, imaging, endpoint deployment, device retirement, and Intune support. This is a highly hands-on technical role requiring strong experience with Microsoft Intune, Windows Autopilot, SCCM, OneDrive, Windows imaging, and enterprise laptop deployments.

Key Responsibilities
Laptop Refresh & Deployment

  • Support the refresh and deployment of approximately 266 laptops.
  • Image and provision new laptops using Windows Autopilot task sequencing.
  • Prepare new devices for deployment and ensure successful provisioning.
  • Perform desktop/laptop configuration and troubleshooting.
  • Support user data backup and full restoration.
  • Support synchronization of user data to OneDrive.
  • Support folder redirection back to OneDrive.
  • Troubleshoot deployment, authentication, connectivity, and endpoint issues.
  • Provide hands-on desktop and imaging support throughout the refresh.

Device Retirement

  • Perform data wipes on retired laptops.
  • Clean and prepare old laptops for return.
  • Package retired equipment using client-provided boxes and tools.
  • Prepare equipment for shipment/return.
  • Ensure devices are properly processed and accounted for following deployment.

Microsoft Intune Cleanup

  • Assist with cleaning up the existing Microsoft Intune environment.
  • Identify and remove old/stale device objects that were not properly removed.
  • Troubleshoot discrepancies between device records and the current environment.
  • Support the client in establishing a cleaner future-state Intune environment.
  • Assist with endpoint inventory and device management activities as required.


Required Qualifications

  • 3+ years of hands-on IT desktop support experience, preferably at a senior level.
  • Strong experience with Windows desktop/laptop deployment and imaging.
  • Experience supporting enterprise hardware refresh or deployment projects.
  • Hands-on experience with Microsoft Intune.
  • Experience with Windows Autopilot and device provisioning.
  • Experience with SCCM / Microsoft Configuration Manager.
  • Strong troubleshooting and problem-solving skills.
  • Experience with OneDrive and Microsoft 365.
  • Ability to work independently in a fast-paced deployment environment.
  • Strong communication and customer service skills.
  • Ability to follow documented deployment processes and maintain accurate records.
  • Must be comfortable working on-site five days per week.


Preferred Qualifications

  • Experience supporting large-scale laptop refresh projects.
  • Experience with Intune tenant cleanup and stale device/object remediation.
  • Experience transitioning endpoints from SCCM to Intune.
  • Experience with OneDrive folder redirection and user data migration.
  • Experience working in legal, professional services, or other enterprise environments.
  • ServiceNow experience.


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Senior IT Desktop / Imaging Technician • Toronto, ON, Canada

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