Talent.com
Intelcom - Dragonfly
Operational Excellence Specialist - Continuous ImprovementIntelcom - Dragonfly • Canada, Saskatchewan, Regina
Operational Excellence Specialist - Continuous Improvement

Operational Excellence Specialist - Continuous Improvement

Intelcom - Dragonfly • Canada, Saskatchewan, Regina
1 day ago
Job type
  • Full-time
Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Responsibilities

1. Continuous Improvement

  • Help identify operational inefficiencies and improvement opportunities with operational teams.
  • Perform root cause analysis on recurring issues.
  • Organize and facilitate Kaizen exercises at stations to optimize processes and help foster team engagement.
  • Work closely with the control tower to act quickly on-site when issues arise.
  • Evaluate opportunities to enhance speed to market and overall operational efficiency.

2. Operational Quality & Process Compliance

  • Monitor and reinforce adherence to Standard Operating Procedures (SOPs) across stations
  • Accompany operational leaders on how to lead quality reviews and operational audits (sorting, staging, loadout, etc.)
  • Identify gaps in execution and drive corrective actions
  • Support the deployment and adherence to Intelcom’s Quality Management System (QMS)

3. Implementation Project Support

  • Support major deployments by validating process readiness, identifying operational risks, and confirming that new workflows are practical for station execution.
  • Provide process feedback during rollout and escalate improvement opportunities to central teams.
  • Track early performance results after implementation and identify corrective actions where expected benefits are not materializing.
  • Close the loop with Engineering, Product, Health & Safety, and Loss Prevention on process gaps, risks, and field learnings.

4. Training

  • Provide refresher training and upskilling based on performance gaps if needed.

Success Measures

  • Improvement initiatives delivered on time, with benefits validated by operations after implementation.
  • Reduction in recurring execution gaps identified through operational audits, KPI reviews, or station feedback.
  • Productivity and cost improvement opportunities identified, actioned, and tracked against agreed targets.
  • SOP compliance and standard work adherence improved across assigned stations.

Qualifications

  • University degree in Operations, Industrial Engineering, Educational Sciences, Educational Technology or a related field
  • 3-10 years of experience in operations; experience in the logistics sector is highly desirable.
  • Background in operational excellence or performance improvement roles is an asset.
  • Lean Six Sigma certification is an asset (Green Belt level preferred).
  • Familiarity with AutoCAD is advantageous.

Required Skills & Profile

  • Advanced proficiency in Excel, with strong analytical and reporting skills.
  • Detail-oriented and data-driven, with a proven ability to hold stakeholders accountable.
  • Strong relationship-building skills and the ability to influence without direct authority.
  • Valid driver’s license and ability to travel between stations within the assigned region up to 75%.

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Create a job alert for this search

Operational Excellence Specialist - Continuous Improvement • Canada, Saskatchewan, Regina

Similar jobs

Business Support Specialist

Conexus Credit UnionRegina, Division No. 6, CA
Full-time

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future.It’s more than conducting a banking transaction, it’s about... Show more

 • Promoted

Project Delivery Leader for Canada West

Stantec Consulting International Ltd.Regina, Division No. 6, CA
Full-time

Enhance communities' access to clean water as the Project Delivery Leader for Canada West at Stantec.Focus on implementing effective Alternative Project Delivery strategies for water projects.In th... Show more

 • Promoted

Technical Analyst

AutismservicesRegina, Division No. 6, CA
Full-time

Market Adjustment (based on educ & exp).The Technical Analyst is responsible for all aspects of SaskTel s and/or customers professional computing environments from product recommendations through t... Show more

 • Promoted

Sales Development Specialist

NAPA CanadaRegina, Division No. 6, CA
Full-time

At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions.Our passionate sales team is at the heart of our success, dedicated to building strong ... Show more

 • Promoted

Programs & Business Operations Lead - C$80 An Hour

US Tech SolutionsRegina, Canada
Full-time

The Business Operations Lead will drive business decisions, lead projects, and ensure cross-functional alignment to achieve objectives set by the Country Manager. Show more

 • Promoted

Regulatory Solutions Analyst

AutismservicesRegina, Division No. 6, CA
Full-time

The Saskatchewan Liquor and Gaming Authority (SLGA) is seeking a self‑motivated and detail‑oriented individual to provide support as a.This position is required to work on‑site, reporting to the Ma... Show more

 • Promoted

Technical Sales Specialist

DeliverrRegina, Division No. 6, CA
Full-time

Founded in 2016, Deliverr is dedicated to growing local economies and empowering new ways of working, earning, and living.Deliverr has become the fastest-growing on-demand liquor delivery in Saskat... Show more

 • Promoted

Automation Specialist

AutismservicesRegina, Division No. 6, CA
Full-time

Rockford Engineering Works Ltd.We design, build, and support custom equipment from concept through commissioning, integrating mechanical, electrical, fluid power, and automation engineering with in... Show more

 • Promoted

Director, Small Modular Reactor (SMR) Delivery

SaskPowerRegina, Saskatchewan, Canada
Full-time

Director, Small Modular Reactor (SMR) Delivery Join to apply for the.Director, Small Modular Reactor (SMR) Delivery.We generate more than just power for the people of Saskatchewan.We also offer som... Show more

 • Promoted

Mission-Critical Equipment Integration Lead

Alessi Search GroupRegina, SK, Canada
Full-time
Quick Apply

MISSION-CRITICAL EQUIPMENT INTEGRATION LEAD.We are looking for a Mission-Critical Equipment Integration Lead to manage the full technical and commissioning lifecycle of owner-furnished, contractor-... Show more

Warehouse Delivery Operations Specialist

AutismservicesRegina, Division No. 6, CA
Full-time

Engage in a warehouse delivery operations position that focuses on staff management and regulatory compliance.This role supports maintaining safety and quality in a fast-paced environment.As a spec... Show more

 • Promoted

Data Analyst (0 Experience Required)

PeroptyxRegina, Division No. 6, CA
Full-time

Data Analyst (0 Experience Required).Data Analyst (0 Experience Required).For thousands of years, maps have provided humans with the knowledge they need to make decisions.As a Maps Evaluator, you w... Show more

 • Promoted

Specialist

AutismservicesRegina, Division No. 6, CA
Full-time

Salary and benefits as per terms and conditions of employment.The Specialist supports strategy development and deployment across the SHA and system-wide process improvement.They will provide a lead... Show more

 • Promoted

Operations Support Services Training Facilitator

AutismservicesRegina, Division No. 6, CA
Permanent

Operations Support Services Training Facilitator.Canadian Public Safety Operations Organization.Full‑time, Permanent, 1 position.Location: Regina, with regular travel to Prince Albert.Prepare, deli... Show more

 • Promoted

Quality Assurance Specialist at Avena Foods

AutismservicesRegina, Division No. 6, CA
Full-time

Avena Foods is hiring a Quality Assurance Specialist to work in our Regina/Rowatt facilities.Utilize your skills in quality assurance to ensure compliance through rigorous testing of oats and produ... Show more

 • Promoted

Agile Facilitator and Scrum Master Driving Team Improvement

FCC / FACRegina, Division No. 6, CA
Full-time

Elevate team's Agile practices as an impactful Scrum Master.Utilize your facilitation and coaching skills to encourage creativity, teamwork, and continual improvement within a hybrid work model.Thi... Show more

 • Promoted

Operations Supervisor

InterPro Pipe + SteelRegina, Division No. 6, CA
Full-time

At Interpro Recycling, our strength starts with our people! As a team we collaborate to solve problems, contribute ideas and challenge each other to ensure growth and ultimately success for the bus... Show more

 • Promoted

Environmental Project Management Specialist

Stantec Consulting International Ltd.Regina, Division No. 6, CA
Full-time

Shape the future of environmental practices as a Project Management Specialist.Oversee essential projects related to ecological assessments and remediation to ensure high standards of delivery and ... Show more

 • Promoted

Senior Specialist - Utility Technical Sales

EECOL ElectricRegina, Saskatchewan, Canada
Permanent

Job Description As a Senior Specialist – Technical Sales, you will be in a customer‑facing role, handling the commercial and technical decision‑making process of the sales cycle with a focus on ide... Show more

 • Promoted

Canada West Alternative Project Delivery Lead

Stantec Consulting International Ltd.Regina, Division No. 6, CA
Full-time

Communities everywhere share the need for clean water.And as they work to meet that need, they’re facing new, more complex challenges every day.Our water professionals collaborate to contribute inn... Show more