Talent.com
Delmar International Inc.
D365 Business AnalystDelmar International Inc. • Montreal, QC, CA
D365 Business Analyst

D365 Business Analyst

Delmar International Inc. • Montreal, QC, CA
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Mandate:
Reporting to the Director, Technology Solutions, IT, the D365 Business Analyst is responsible for supporting, enhancing, and optimizing Delmar’s Microsoft Dynamics 365 platform and related business applications.

The position serves as a key liaison between business stakeholders, Technology Services, vendors, and implementation partners to understand business requirements, analyze processes, identify opportunities for improvement, and translate operational needs into effective system solutions.

The D365 Business Analyst will support the ongoing administration, configuration, testing, implementation, and continuous improvement of Microsoft Dynamics 365 and related Microsoft Power Platform technologies. This individual will work closely with users across Delmar’s global offices to ensure system functionality is aligned with business requirements, standardized processes, and organizational objectives.

The position will also assist with D365 implementations, enhancements, integrations, upgrades, and process improvement initiatives across Delmar’s global operations.

Responsibilities:

  • Act as the main contact between IT and business teams for D365 needs, issues, and improvements
  • Gather and document business requirements and turn them into clear system solutions
  • Review business processes and identify ways to improve efficiency, automation, data quality, and user experience
  • Support the setup, maintenance, configuration, and ongoing improvement of Microsoft Dynamics 365 and Power Platform
  • Configure system features such as forms, fields, workflows, dashboards, security, and permissions
  • Review enhancement requests, assess their impact, and recommend solutions
  • Work with IT teams, vendors, and partners to deliver D365 solutions that meet business needs
  • Support D365 implementations, upgrades, integrations, testing, training, and rollouts across Delmar offices
  • Create and perform system testing and support user acceptance testing
  • Investigate system issues, find causes, and work with technical teams to resolve them
  • Monitor recurring issues and user feedback and recommend improvements
  • Help maintain D365 standards, security, processes, and governance
  • Support data analysis, data migration, data cleanup, and system integrations
  • Create and maintain reports, dashboards, documentation, and user guides
  • Provide user training, system demonstrations, and support to encourage adoption
  • Support D365 releases, upgrades, and changes while minimizing business disruption
  • Participate in global technology projects, including integrations, acquisitions, and office launches
  • Provide regular project and issue updates to the Director, Technology Solutions, IT
  • Stay up to date on D365 and Power Platform features and recommend useful improvements
  • Provide after-hours support for major implementations, upgrades, and critical system issues when needed

Requirements:

  • 3–5 years of experience as a Business Analyst or similar role
  • Knowledge of Microsoft Dynamics 365
  • Familiarity with D365 CRM, such as Sales or Customer Service, is an asset
  • Knowledge of Power Platform, including Power Apps, Power Automate, Dataverse, or Power BI, is an asset
  • Ability to gather business requirements and turn them into system solutions
  • Ability to set up and configure D365 is preferred
  • Familiarity with system implementations, upgrades, integrations, or migrations
  • Background in logistics, transportation, freight, customs, or supply chain is strongly preferred
  • Familiarity with CargoWise or similar systems is an asset
  • D365, Power Platform, Business Analysis, or project-management certifications are an asset

What You Offer:

  • Strong problem-solving and analytical skills
  • Good documentation and communication skills
  • Ability to manage multiple tasks and projects at the same time
  • Strong attention to detail and data accuracy

What We Offer:

  • Equal opportunity employer
  • Competitive compensation
  • Comprehensive health and dental care
  • Balance between work and home life
  • Hybrid/Remote Opportunity

Create a job alert for this search

D365 Business Analyst • Montreal, QC, CA

Similar jobs

Mid-Senior Technical Business Analyst - SQL &.NET

CyientMontreal, Montreal (administrative region), CA
Full-time

A leading IT services firm in Montreal is looking for a Technical Business Analyst to work with a software development team.You will act as an interface between business partners and developers, pr... Show more

 • Promoted

Senior Remote Business Analyst Driving Project Success and Innovation

Cpus Engineering Staffing Solutions Inc.Montreal (administrative region), QC, CA
Remote
Full-time

Become a pivotal Senior Business Analyst in a remote setting.Lead project life cycles, develop user acceptance testing scripts, and ensure successful implementations of sophisticated systems.This r... Show more

 • Promoted

Business Analyst III

Aversan Inc.Montreal (administrative region), QC, CA
Full-time

Aversan delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space industries.We are currently seeking a qualified Business Analyst to ... Show more

 • Promoted

Global IT Business Analyst

CCM HockeyMontreal (administrative region), QC, CA
Full-time

CCM Hockey is present worldwide, we have offices in Canada, the United States, Sweden, Finland, Germany and Taiwan.Our headquarters are located in Montreal, where we create and develop our equipmen... Show more

 • Promoted

Business Analyst

ALLTECH CONSULTING SVC INCMontreal (administrative region), QC, CA
Full-time

Experience Level: Level 2 (intermediate): 2-5 years.Develop an understanding of the business models and familiarity with technology services, as well as familiarity with active technology risk init... Show more

 • Promoted

Bilingual DataOps/DevOps Analyst | Hybrid | 6-Month Contract

Direct IT Recruiting Inc.Montreal, Montreal (administrative region), CA
Temporary

A leading recruitment company in Canada is seeking a Business Operations Manager for a 6-month contract with a strong possibility of extension.The role features a hybrid work model requiring 2 days... Show more

 • Promoted

Business Analyst

Net2Source Inc.Montreal, Montreal (administrative region), CA
Full-time

We are looking for a talented and driven Business Analyst to join our team.Work with business partners to identify opportunities and define goals for various initiatives.Play a key role in articula... Show more

 • Promoted

Senior D365 F&O / Commerce Analyst – POS (Hybrid)

AstekMontreal
Full-time

Une firme de conseil technologique recherche un Analyste d'affaires senior à Montréal pour optimiser les solutions Dynamics 365.En charge du support applicatif et des améliorations, le candidat idé... Show more

 • Promoted

Business Analyst - Level 2

eTeamMontreal, Montreal (administrative region), CA
Permanent

Coverage can be required as of 7am or to end at 7pm / Client Centric oriented individual with clear communication / Problem solving skills / Some IT support background is a plus.Support the functio... Show more

 • Promoted

Huron Digital Analyst: Innovative Solutions

HuronMontreal
Full-time

Join Huron’s team as a Digital Analyst in Montreal and contribute to innovative solutions across diverse sectors.Apply your analytical skills in a collaborative environment focused on driving clien... Show more

 • Promoted

Senior NetSuite Administrator / Business Systems Analyst (ERP & Integrations)

Immiland Canada Inc.Montreal (administrative region), QC, CA
Full-time

We are seeking a highly skilled and proactive Senior NetSuite Administrator / Business Systems Analyst to manage and optimize our ERP ecosystem.Based in Montreal, this role is responsible for the a... Show more

 • Promoted

Business Analyst for Agile Projects

Maarut IncMontreal (administrative region), QC, CA
Full-time

Drive business solutions as a Business Analyst specializing in Agile frameworks.This role requires a proactive approach to identifying organizational needs.We are looking for a Business Analyst wit... Show more

 • Promoted

Business Analyst

Commsoft Technologies Inc.Montreal (administrative region), QC, CA
Full-time

Under the authority of the Manager - Professional Services, the business analyst will perform activities allowing them to understand the structure, policies and operations of the organization in or... Show more

 • Promoted

Business System Analyst

BRPMontreal
Full-time

We are looking for a solution integrator reporting to the International Programs Department and Salesforce Centre of Expertise to assist in optimizing and integrating digital solutions within BRP's... Show more

 • Promoted

Technical Business Analyst

Open Systems TechnologiesMontreal (administrative region), QC, CA
Full-time

Analyze and decompose fully-loaded Technology Infrastructure product costs at the program and funding request level.Develop clear cost attribution views and improve transparency across infrastructu... Show more

 • Promoted

Senior Business Analyst - Salesforce Focus

Current LightingMontreal (administrative region), QC, CA
Full-time

Join as a Senior Business Analyst with a focus on Salesforce, dedicated to enhancing user experience and streamlining functional requirements across business processes.This position calls for over ... Show more

 • Promoted

Implementation Specialist / Business Analyst

Harris ComputerMontreal (administrative region), QC, CA
Full-time +1

Implementation Specialist / Business Analyst.Implementation Specialist / Business Analyst.Implementation Specialist / Business Analyst.Implementation Specialist / Business Analyst.Implementation Sp... Show more

 • Promoted

Duckcreek Business Analyst with Policyholder experience

CoforgeMontreal (administrative region), QC, CA
Full-time

Duckcreek Business Analyst with Policyholder experience.We at Coforge are hiring a Duckcreek Business Analyst with Policyholder experience with the following skillset :.Duck Creek Expertise: Hands-... Show more

 • Promoted

Senior Analyst for Business Systems Solutions

CIRO / OCRIMontreal
Full-time

Become an integral part of CIRO’s IT team as a Senior Business Systems Analyst, focusing on application solutions and operational support in a hybrid setup.Collaborate with stakeholders to optimize... Show more

 • Promoted

Senior D365 F&O / Commerce Analyst – Pos (Hybrid) - C$90,000 - C$120,000 Par An

Firme De Conseil TechnologiqueCôte-Saint-Luc, Canada
Full-time

Firme de conseil technologique recherche un analyste d'affaires senior à Montréal pour optimiser les solutions Dynamics 365.Il sera en charge du support applicatif et des améliorations. Show more